Reviews

From 437 reviews
Kaitlynn Simone Thoma

I called day of and was able to schedule an appointment for a massage with Sierra. She did a fabulous job. The spa has a wonderful look and it quiet and peaceful. The prices are very reasonable, masseuse was very knowledgeable. I’ve had a …

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Response from business owner

Thank you Kaitlynn, for you're sweet review. We're so happy that we were able to get you in today with Sierra and we look forward to seeing you again!

via Facebook
Sharon S

My First Time At The Upper Hand Day Spa Was Wonderful!!!

justin b

The massages were great and the staff was super friendly! I recommend to anyone in the area looking for a great relaxation spot!

Response from PhyllissS3

Thank you Justin, for taking time to share your experience, at our spa, with other people! Glad you enjoyed your massage.

via TripAdvisor
Phebe Jimmerson

David did an amazing job very professional staff and friendly!

Response from business owner

Thanks Phebe! So happy to hear you enjoyed your massage. We appreciate the review! It really helps when we hear how your experience was.

via Google
Sharmegan Kearson

Amazing professional place this was my first visit and I enjoyed the customer service and kindness of the staff. I will be returning!

Response from business owner

Thank you Sharmegan! It's so good to hear you enjoyed your time here with us.

via Facebook
Nikole Brooks

Gina is wonderful, she tried to take care of my mom and I at the same time because they were short on staff. They really need to give her some help, she worked her tail off , it was my birthday and she tried to make it special..

Response from business owner

Thanks Nikole! Gina is one of a kind and we are so lucky to have her as part of our team. We appreciate you choosing to spend your time with us. Btw, we are looking for another nail tech to add to the team. If only cloning where possible!

via Google
Nlovebutler

This is a great place to help you feel better! The staff is very friendly, caring and professional! I have great specials too! I highly recommend this place.

Response from business owner

Thank you Nancy! It's always a pleasure taking care of you. In addition to our specials each month, don't forget about our loyalty plan, too.

via Google
Dyann Lansing

Brianna was awesome. Can't wait for my next appointment.

Response from business owner

Thank you Dyann, for your review of your visit at our spa. We're glad to hear you enjoyed your massage with Brianna. See you again, soon!

via Google
Feshonna Bowman

My first experience was today and I absolutely loved it! I will definitely become a regular. Thank you for your awesome service.

via Facebook
Betty L

It went very well she did a good job and I am please thanks!

Yvette Zielenske

Great staff. Always enjoy services by Gina

Response from business owner

We appreciate your patronage Yvette. Thanks you for being a loyal client!

via Google
Eswell Allen

Great massage therapist on staff. Nice serene atmosphere. Will return for another massage.

Response from business owner

It was our pleasure. So good to hear you enjoy our spa atmosphere and your massage therapist!

via Google
Donna Y

Everything was wonderful – thank you 🌞🌷

Chrislakers

I recommend the hot stone massage 5 star service best ever I’m ready to set up my next appointment .

Response from Phylliss S

Thank you so much for taking time to give us a review. We are very happy to hear you enjoyed your time here with us and look forward to seeing you again soon. We're always ready to help you relax!

via TripAdvisor
Dana Frazier

Phyllis has enhanced my lashes off and on for several years. She is always professional and does a great job. She does individual lash enhancements which look more natural. I would recommend Phyllis for lash enhancement.

Response from business owner

Thank you Dana for allowing me to take care of your lash extensions. It's something I truly love to do.

via Google
Angel Warner

After hurting my back while on a cruise, Katherine spent the entire allotted time working on those back muscles. I am so glad that I started using upper hand day spa. Katherine gives a wonderful massage.

Response from business owner

Thank you Angel for your review of your massage with Katherine. We appreciate you taking time out of your busy day to let us know we are doing a good job.

via Google
Garfield Trent

My wife scheduled my appointment. We have had other massages in the past but none compare to our experience at The Upper Hand Spa. I thoroughly enjoyed my massage. My only complaint was why did we wait so long to visit this place.

Response from business owner

Awesome Garfield! I'm glad to hear you both enjoyed your services. We'll see you again soon.

via Google
amisaj

I was short on time so I didn't have time to go to my normal spot in the city. I tried The Upper Hand Day Spa and boy am I glad I did. Linda was an AWESOME massage therapist and my ionic foot bath was good. This place is clean, cozy, and …

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Response from Phylliss S

Thank you for giving our spa a visit and sharing your thoughts here on TripAdvisor! We love to hear that we met your expectations and hope to see you again soon.

via TripAdvisor
Gary Olsen

Rebekah is terrific! I always feel SO much better after a massage. I also like that Rebekah takes the time to tailor my massage to my needs instead of just offering a 'cookie cutter/1 size fits all' massage.

Response from business owner

Glad to know you enjoyed your massage. Thanks! All of our staff works to customize each guests visit and take pride in delivering an experience unique to that day.

via Google
CLM60

I've never been to a Day Spa at all but this was WONDERFUL. Linda was so good and attentive and even understanding about it being my first time and about my VERY ticklish feet! If you are close to Conyers, GA, you should give them a try!!!!

Response from Phylliss S

What better way to experience your first massage, than with us! We are very happy to hear you enjoyed your visit with us! Can't wait to see you again.

via TripAdvisor
Sparklesjp Pearce

My experience today was awesome! Linda Neff had magic hands and I am so happy that I decided to go. I have already booked my next appointment. Thank you to the owner Phyllis you really made me feel comfortable before I even arrived at your …

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Response from business owner

Your are so welcome! Thank you for the 5 star review. We love hearing from our guests and can't wait to see you again!

via Google
Jeanna Aston

Katherine was excellent. I felt very relaxed and enjoyed my massage. I appreciate the ease of making the appointment and the time she took to review my options before booking. Will be back very soon!

via Google
Paul Moore

Hi my name is steve and I had a great massage at upperhand by rebekah hatcher she was very nice and very professional and I plan on going back again and take my wife for the experience that I had so she can feel better as well. I know they …

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Response from business owner

Wonderful to hear that you enjoyed your massage. Thank you so much for the review.

via Google
Angeline Hatcher

Can I give this place 10 million stars!!! This is the definition of hidden gem!!! I don't even want to tell anybody lol but this was my first massage of my entire life and it was amazing!! I had the 1 hour swedish massage with Breanna and I…

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Response from business owner

Thank you Angeline for telling others about us! We hope your exam goes well and that coming to see us, to unwind, helps make it go faster and easier. We do believe that our services are very therapeutic for the mind, body and spirit. It's so important to maintain balance of all three. So you again soon. 😊

via Google
Kara Salvo Cox

Went for my Birthday – Loved it – Returning again for a ME Day!

via Facebook
Kelley Richmond

Making the appointment was more complicated than I had expected – the receptionist had to ask questions of others. However, I liked the spa itself very much. It was very clean, welcoming and attractively decorated. Phyllis did a beautiful …

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Response from business owner

Thank you Kelley for taking time to review and give us feedback. I'm so happy that you like your brows and lashes! Sorry that booking for the appointment wasn't as smooth as usual. We have a new receptionist, in training, so she is still learning about all the different services we offer and how to navigate things. We appreciate your patience and are glad to know that you are pleased with your service. The front desk should be smoother next time. 🙂

via Google
Monica D

The Upper Hand Day Spa is an excellent place to get a pedicure. They cater to the needs of their clients. Very professional and they do a wonderful job.

Response from PhyllissS3

Thank you for the review of your recent visit to our spa. Very glad to know you liked your pedicure!

via TripAdvisor
Lucretia Mitchell

Nice experiences friendly staff

via Facebook
suzann sumner

I got what I asked for... relaxation!

Catonya worked wonders on me today!!!

Response from business owner

Thank you Suzann! Always happy to hear from our clients that their expectations were met. We look forward to seeing you again.

via Google
Naomi Fillingham

Rebecca was fantastic! I have been having sinus and neck issues and she paid special attention to those areas. She even made suggestions for exercises for me to do during the day to help. I was able to sleep through the entire night! …

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Response from business owner

Thanks Naomi for sharing your experience here at the spa, with this review. So good to hear that your massage brought you some relief! 🙂

via Google
ncronic

Very professional, caring staff, relaxing atmosphere, and reasonable prices. I love the infrared sauna!

Response from PhyllissS3

Thank you so much for being such a loyal fan! We appreciate you taking time to do this review.

via TripAdvisor
Tammy Hamilton

I hand my nails done gel fill-in. The atmosphere is relaxing and the overall experience is awesome. The music is so refreshing. Everyone is friendly. Lisa is great she gives you 100 percent her and the work she does is amazing.. Friendly …

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Response from business owner

Thanks Tammy!

via Google
Scott Freeman

Very nice, relaxing massage. David was professional and courteous, and delivered one of the best massages I’ve ever received.

I would highly recommend him.

Response from business owner

Thank you Scott, for taking time out to give us your review., and recommending David to others. We look forward to seeing you back, soon!

via Google
Bernadette Barber

I had an excellent experience. The staff was very friendly and professional. I had a Swedish Massage with Rebekah and she did an excellent job making me feel comfortable from check in to end.. Excellent Experience..

Response from business owner

Thanks Bernadette for the awesome review! Very happy to hear you enjoyed your massage.

via Google
Kesha Farmer

Awesome! First time, it was a great experience...nice job!

Response from business owner

Thank you Kesha, for sharing. Very happy to hear you enjoyed your time here at the spa!

via Facebook
Terri Moldenhauer

Reached 5 minutes before the appointment but the masseuse came in 15 minutes after it was supposed to begin and ended the session in 55 minutes. I am not new so did not have paperwork to complete. But Rebekah is absolutely great! I will …

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Response from business owner

I'm glad to hear that you enjoyed your massage, even though your therapist was late in arriving for your session, and that you still gave us 5 stars. Thank you very much! Indecently, Rebekah is no longer a team member here at our spa. She has been gone for a while now and am not sure why this is just now posting on our review site. She decided to pursue other areas of interest, but we do have several other excellent massage therapists on staff to meet your needs. We look forward to seeing you again, soon!

via Google
Tina Wolfe

My husband and I had a couple massage, and we both loved it, we can't wait to go back our next one, both therapy were pleasant and professional and caring in there approach with us. This is a hidden secret, kinda don't want to share it …

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Response from business owner

Thank you Tina for sharing this with the world. It's always nice to hear that we are doing things right, and don't forget, you earn loyalty points for referring your friends and family to us, too!

via Google
John Roberts

Katrina was one of the best masseuse I've ever encounter . Her technique and ability to focus on my pressure points was just what I needed.

I will definitely be back soon thanks

Response from business owner

We agree, Katrina is an excellent therapist and we are so glad to hear you enjoyed your massage session. Looking forward to seeing you again!

via Google
Jerome Garner

Rebekah Love Hatcher handled my problems with accuracy, gentleness, and firmness. She really helped me today as I was really hurting. The only problem I had was that the session had to end. It was wonderful! Wonderful..

Response from business owner

Thanks Jerome! Glad you enjoyed your massage.

via Google
Carolyn Taylor

the deep tissue massage was amazing. They offer so much. Love it

via Facebook
Earl Morgan

Excellent customer service, as usual I was contacted the morning of my appointment and informed that Rebekah was unavailable, and would I mind if another massage therapist performed the massage. Of course, both Chasity and Katherine are …

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Response from business owner

Happy that we were able to accommodate you. We realize most people don't like surprises when it comes to their services! All our therapists are excellent at what they do. Thanks!

via Google
Tangi Taylor Bush

I have had the pleasure of experiencing a few couple's massages and most recently, my first deep tissue massage at this location, and I have loved it all! The staff is extremely professional and knowledgable, the environment is spotless and…

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Response from business owner

Thank you so much Tangi. We always appreciate hearing from our guests and love knowing we are able to help you relax and enjoy your time with us.

via Google
Jermaine Taylor

Was very nice and very professional will be continuing to do business with them

Response from business owner

Thank you Jermaine! Very good to hear that we met your expectations.

via Google
Coeulange Taylor

I loved it

Response from business owner

Wonderful to hear Coeulange! Thank you for your review!

via Google
Astin Shrader

I treated myself to a full spa day so I could feel and look amazing for my graduation. I came in feeling like I had been carrying so much weight and stress around, and I left feeling like a beautiful noodle. I went for the sauna first to …

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Response from business owner

Thank you Astin for sharing with everyone about your vist with us. So good to hear that you enjoyed your spa day! More people should try and make time for themselves to help de-stress and unwind. Our infrared sauna is the perfect compliment to our massages and we are so glad you decided to add that to your day. See you again soon!

via Google
T Noble

Love love love it. Located in a quiet little spot you would never know it was there. Once you enter it's a small place but very well kept, clean, and the ladies are friendly and inviting. They are very professional and make you feel …

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Response from business owner

Thank you for the lovely feedback. We do believe that keeping the size of our spa at 2000 square feet, helps us to create an environment that is both welcoming and friendly, while still being able to deliver amazing services, at a great price. No need to travel into Atlanta, just see us!

via Google
Caryn Walker

Excellent, professional service! Very relaxing

Response from business owner

Thank you Caryn! So nice to hear you enjoyed your visit with us! We appreciate your feedback.

via Google
Tara Payne

Had an amazing 90 minute deep tissue massage with Katrina and I couldn't have been more relaxed afterwards! Definitely recommend this establishment for anyone looking to be pampered.

Response from business owner

We are so happy to hear you enjoyed your message with Katrina. Thanks for sharing!

via Google
Alicia Davis

Highly recommended for great relaxation and serenity!! The staff was very professional and I would like to give a great shout out to Katherine, her hands was amazing with her massaging and she knew how to apply just the right amount of …

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Response from business owner

Thank you Alicia for sharing your experience at the spa. We couldn't agree with you more, Katherine's hands are amazing! Looking forward to seeing you again soon.

via Google
Teress Witham

Katherine did a wonderful job on my facial and massage! i'll be back!

Response from business owner

We are so happy to hear you enjoyed your visit with us! Thank you for taking time to do this review.

via Google
John Ashline

Very professional service. Just what the doctor ordered

Response from business owner

So glad to hear you enjoyed your massage John. Thank you for sharing!

via Google
Greg Patterson

Another amazing massage from Katherine. She is the best and I highly recommend her. Thank you again!

via Facebook
Kathy Curley Porter

They are thoughtful, friendly and professional. Great massages and an array of skin care products and makeup.

via Facebook
Kathy Curley Porter

They are thoughtful, friendly and professional. Great massages and an array of skin care products and makeup.

via Facebook
Moniminton

I highly recommend getting your lymphatic massage from here. Anywhere else I’ve been in the past for massages left me aching during and after the process. I came here in pain and left with hardly any. The environment is super clean and …

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via TripAdvisor
Sherry Johnson

Gina is wonderful. Takes pride in what she does and always delivers first class service. Her deluxe spa pedicures are amazing. The Spa is undoubtably first rate in delivering services to it’s clientele.

Response from business owner

Awe.. thank you Sherry for this awesome review. We appreciate you and are happy to know we are doing a good job!

via Google
Mary W

......the massage was wonderful and the therapist was great.

Fe Griff

Great experience.. Catonya is the best. Will definitely be back

Response from business owner

Thanks Fe! Glad you found us. We look forward to seeing you again. soon!

via Google
Ginger Waters

Lisa did my shellac nails perfectly! She is a true professional and keeps it clean. She has an envelope for each client with the disposable tools she uses to work on you so you never have to worry about about contamination.. Very clean...

via Google
A B

Very skilled, professional, and respects client privacy and makes one very comfortable. I will definitely come back to try a different massage.

via TripAdvisor
Rolanda Mitchell

S and S service was great. Technician was friendly.

Response from business owner

Thank you for your review Rolanda. We appreciate you!

via Google
Jennifer Smith

Just experienced the best Deep CouplesTissue Massage 🧖‍♀️🧖‍♂️. This was past due . SNL Nails look beautiful💅. Environment and staff was very professional and made us very comfortable. We will be going back😃

via Facebook
Brian D

I always have a relaxing visit to Upper Hand. This time I did the 30 minute sauna and a 1 hour relaxation massage. Katherine is great and you can tell she loves what she does. Thank you again! Best rates around for massages!

via TripAdvisor
Chad Anton

I had three services done. – Lower leg/foot massage and I Loved it! – Ear Candle cleansing still noticed wax the next morning. – Foot Detox – Gave it a shot. Maybe would again. Overall great massage! Should have not gotten the ear candle …

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via Google
Ide F

Great service...On time appointments!!

Response from business owner

Thanks Ida for your review! We appreciate you and your loyalty.

via Google
BennyAdriane Gonzalez

As always my bi-weekly appointment with Ginna for my SNS, was amazing!!!!! highly recommend!!!

Response from business owner

Thank you Adriane for the shout out! We appreciate you.🥰

via Facebook
I3307HQcarolb

I am so pleased to have found these folks to replace my masseuse who moved away. The salon is clean, professional, and Katherine has great hands. I try to go weekly. I have had both deep tissue and Swedish massage. I highly recommend them!

via TripAdvisor
Carma S

Nice professional staff. Enjoyed my experience was able to unwind and relax a little. Would definitely recommend.

via TripAdvisor
Kristi Wright O'Neill

Katherine is awesome, I enjoyed my massage tremendously.

Response from business owner

Always a pleasure Kristi! Thank you.

via Facebook
Sara Ann Meadows

Gina did my nail, Sns polish.

Great job!!

Thanks Gina!!

Response from business owner

Thanks Sara Ann!

via Facebook
326juliets

Excellent service! The receptionist was welcoming and friendly. The atmosphere was calming and relaxing 😌.

via TripAdvisor
Michelle M

Amazing work by Catonya. I can not thank you at The Upper Hand enough! Happily posted my review. Wish I could give you ten stars! God bless.

James Shrader

Had a great 90 minute deep tissue massage today with Brianna and a great 60 minute Raki session with Astin

It was very relxful and rejuvenating

Response from business owner

Thanks for the shout out.Glad you enjoyed your massage & Reiki session.

via Facebook
Yajahira Islas

My mom and I have been coming for about a little over a year now, with my mom suffering from fibromyalgia Miss Katherine does a wonderful job of meeting her specific needs and making her as comfortable as possible. She is absolutely …

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Response from business owner

Thank you Yajahira. So happy to be able to take care of you & your mom.

via Facebook
shellyhunter1

My husband and I went in for a couples massage and both of the ladies that worked on us were excellent. They really listened to us when we told them our problem areas. The atmosphere was relaxing. And the hot stones felt amazing.

via TripAdvisor
Barbra C

Had a wonderful time both young ladies that help to me we're very professional and nice thanks

Sheila Fuller

I always get my eyebrows tented with Phyllis and she does an amazing job you almost look like a different person. She's fantastic, I highly recommend the upper hand spa

via Facebook
Vannessa B

Just enjoyed a really nice massage at the Upper Hand Day Spa. They managed to squeeze us (new clients) in on a Sunday with little notice which was really nice as it was all our scheduled allowed for. David and Brianna were also able to …

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Response from Phylliss S

Very happy that we were able to get the two of you in for some much needed R&R. Thank you for the nice review. We look forward to seeing you again.

via TripAdvisor
611lindsays

Expert treatments in a calm and sparkling clean space. Ms Phylliss does beautiful brows and lashes and Katharine gave me a wonderful facial. There are several kinds of massage to choose from and the therapists will help you pick the one …

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Response from Phylliss S

Thank you Lindsay. We are so pleased to know that you have enjoyed all the services you have received here at the spa. Always nice to hear that we are doing a great job. We will see you again soon!

via TripAdvisor
Nakela Jackson

I had a massage with Briana. She listened to what I said about problem areas and spent a good amount of time on them and I really appreciated that. She recommended hot stones and I will be returning for that service.

Response from business owner

Thanks Nakela, for sharing your experience on fb with everyone. Glad you enjoyed your massage!

via Facebook
monicabQ3020PG

I was traveling and was in desperate need of a SNS manicure. By looking at various reviews of salons in Lithonia, I decided to drive the few miles to try out The Upper Hand as everything I read about them was excellent. I called for an …

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Response from Phylliss S

So very glad to know that you enjoyed your time here at our spa. We appreciate your review and look forward to seeing you again.

via TripAdvisor
JesseKing3

The atmosphere and ambiance was serene and relaxing. The staff was very professional and thorough at the craft. I would and will highly recommend this spa to all of my family and friends. We will be visiting again very soon.

Response from Phylliss S

We love hearing that you enjoyed your visit with us. Thank you for taking time out of your day to let us know! We look forward to seeing you again.

via TripAdvisor
Nichole M

I received outstanding service from Catonya Graham at The Upper Hand Day Spa! Catonya was very detailed and worked out all of my problem areas and now I am free from pain. I highly recommend this spa for professional, courteous and relaxing…

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Response from Phylliss S

Awesome Nichole! It's always great to hear we are meeting and/or exceeding our guests expectations. Thank you for your review. We hope to see you again soon.

via TripAdvisor
Nikki Vegas

Massage/Deep Tissue Massage

Response from business owner

Thank you Nikki! We appreciate your patronage.

via Facebook
Wanda Davis

Had a facial and a pedicure. Enjoyed both , was very relaxing, very nice people very clean .Gina Kim pedicure and Catonya did facial . Very nice ladies. Good experience.

via Facebook
Keysha Foster

Catonya performed an amazing deep tissue massage. She listened to what I wanted and did a great job. I will be back to see her.

via Facebook
Lisa Gallman

friendly staff

seems to have lots of services and had products i may want to try out sometime

via Facebook
Marcia Wilson-Ahmad

Katherine is great! She’s personable and consistent.

Response from business owner

Thank you for your review. So happy to hear you enjoy your time here at the spa!

via Facebook
Traci Christopher Roberts

My husband and I started our weekend off with an AHHMAZING couple's massage with Ms. Melanie and Ms. Katherine. What a great start! Melanie listened to my request and paid attention to my issues. I walked out a new woman. Katherine put …

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via Facebook
Corinthia Fisher

Catonya has been my therapist for three sessions and she is Amazing.

via Facebook
Regina Smith

Awesome hot stone massage by Ms. Katherine !! Can't wait until next time !!

Response from business owner

Thank you Regina for sharing, with others, your visit with us! Happy to hear you enjoyed your massage.

via Facebook
douglasr256

This is an awesome place – 90 minute Swedish massage with Katherine was the best! Easy, online booking make appointments convenient to make. Great atmosphere and everyone is friendly. I like to warm up in the sauna before the massage – …

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Response from PhyllissS3

Thank you so much for the awesome review. So glad you enjoyed your sauna session and massage.

via TripAdvisor
Dqubro

I visited the Upper Hand on a Saturday morning for a 1 and a half hour sauna and full body massage using a certificate that I received from my wife and kids for father's day. The whole experience was perfect. The location of the spa...

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Response from PhyllissS3

We are so happy to know tht you enjoyed your father's day gift and hope you will return again for more relaxing experiences. Thank you for your review!

via TripAdvisor
Jessica Hembree

I was given a gift certificate here and I was not let down. Very easy to set up an appointment. Greeted warmly as I arrived. My massage was wonderful. She asked about comfort and pressure and paid attention to my new visitor form. Having …

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via Facebook
Jessica H

I had a one hour Swedish massage, an ionic footbath, a manicure, and a pedicure. I was greeted very warmly when I entered. All questions were answered. I was promptly escorted to a room. The temperature was very nice, as was the room itself. The...

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Response from PhyllissS3

It was such a pleasure taking care of you Jessica. We love what we do and that is what we believe sets us apart from the others. We know you have lots of choices on where to go for spa services and we are so...

via TripAdvisor
Olafran

I love the staff here...They are so friendly..Great service...Appointment is always on time.....My go to spot for massages, pedicures and manicures...

via TripAdvisor
Loreen S

First visit to Upper hand and it will not be my last. I had the best massage thanks to Ellen! Relaxing environment and great people. They were all very helpful and welcoming. Can't wait till my next visit.

Response from PhyllissS3

Thank you Loreen. We aim to please! Glad to hear we met your expectations.

via TripAdvisor
Kim Alexander Gravitt

Melanie was my masseuse. She was excellent. She went over my health form and ask me questions and suggested a specific massage. I had shoulder pain, she explained several techniques that would help. I trusted her and she was absolutely …

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via Facebook
manoncherrier

This was my first experience at The Upper Hand and it was the first massage in over a year. The experience was very good. I had Melanie and she was great! I schedule another appointment with her before I left. The only constructive feedback…

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via TripAdvisor
Garrett Luke

Ever have those days that you say to yourself 'my energy is just off.' Well reiki with Melanie is a fantastic way to help that and it always leaves me feeling fresh and revitalized.

Response from business owner

Thank you Garrett!

via Facebook