Guest Reviews

From 470 reviews
Porsha Womack

I have been going to The Upper Hand Day Spa for about two years! I've had several services, from massages to individual eyelash install! Phyllis and her team has never disappointed me! The energy and ambiance that the shop has is a great …

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via Google
Melissa Hunt

Amazing experience!! Atmosphere was relaxing and the service and people were wonderful. Would definitely recommend!!!

via Google
Nadine S

I truly enjoyed my visit at the spa for the first time . I am truly pleased with my pedicure/manicure. Gina is so kind and patience with her client next it’s the massage. Thank you upper hand you are truly Conyers best kept secret however …

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via TripAdvisor
Kenni York

This place is a treasured gem. It's so quaint and personable, relaxing and inviting. And that's just the ambiance! The service is amazing and will leave you eager to book your next appointment. They are timely and efficient and scheduling …

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Response from business owner

Thank you Kenni for the sweet review! I will be checking out your novels. Always like to support our artists and entrepreneurs.

via Google
Cheechee Mazique

😲 amazing as usual glad to be back

Response from business owner

Awesome! Always great to hear you enjoyed your time here with us.

via Google
Budget your lifestyle Polite

Brianna did a wonderful job getting the area's I need it help with. The staff was very nice the area is very clean thanks upper hand.

Response from business owner

Thank you for the awesome review! We are always happy to hear that we are meeting our guest's needs. Have a great weekend.

via Google
Chelsea Whitfield

I was extremely tense when I came in but my therapist, Catonya, did everything in her power to help me. She worked what needed to be worked to help with my tension headaches and stress. When I walked out of the establishment, I felt ten …

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Response from business owner

Thank you so much for the positive feedback. We always appreciate hearing from our guests!

via Google
T H

A.Copeland is the best! Full body massage 😊

Response from business owner

Thank you for letting us know you enjoyed your massage! Looking forward to seeing you again, soon!

via Google
Korede Green

Great service and very friendly. I would recommend there services for your next full service spa day.

Response from PhyllissS3

Thank you for sharing your experience! We are always happy to hear we met someones expectations!

via TripAdvisor
Zach Harwood

Loved it

Response from business owner

Thank you Zach! So good to hear you loved your visit with us.

via Google
Michelle Reese

Sierra was great. Suggested that I get a cold stone massage due to the inflammation in my body. Will do after my first facial. My coworker was looking for a special place to send his wife for her birthday. I suggested this place. He made …

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Response from business owner

Thank you Michelle, for the referral. That is ther highest form of flattery. We appreciate your taking time to share your experience and can't wait to see you again!

via Google
Laurel McLaughlin

David was great and very helpful in helping with home strategies to improve recent pain developed in hip and leg.

Response from business owner

Thank you Laurel! We are always happy to hear from our guests. We are glad you got some relief. Keep up the work at home.

via Google
Mona Fox

awesome place

great people

via Facebook
Michelle J

Amber did a great job!

To Me

I had a wonderful Thai Yoga massage, medi/pedi. Beautiful facility. Warm & friendly staff. I'm looking forward to my next set of services.

Response from business owner

It's always great to hear from our guests. We appreciate you taking time to give us feedback. Welcome to your new spa home!

via Google
Maria M.

Let me begin by saying, I have been Briannafied! There are few words that can describe her gifted hands. It was by far the best massage that I’ve ever had, and I have visited some of the best spas in the Atlanta area and beyond. I will …

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via TripAdvisor
Anne B

For my birthday I treated myself to a manicure and pedicure with Gina and a reflexology massage and facial with Catonya. Both women are not only highly skilled professionals but genuinely lovely people. I highly recommend them both.

via TripAdvisor
Kaitlynn Simone Thoma

I called day of and was able to schedule an appointment for a massage with Sierra. She did a fabulous job. The spa has a wonderful look and it quiet and peaceful. The prices are very reasonable, masseuse was very knowledgeable. I’ve had a …

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Response from business owner

Thank you Kaitlynn, for you're sweet review. We're so happy that we were able to get you in today with Sierra and we look forward to seeing you again!

via Facebook
Sharon S

My First Time At The Upper Hand Day Spa Was Wonderful!!!

justin b

The massages were great and the staff was super friendly! I recommend to anyone in the area looking for a great relaxation spot!

Response from PhyllissS3

Thank you Justin, for taking time to share your experience, at our spa, with other people! Glad you enjoyed your massage.

via TripAdvisor
Phebe Jimmerson

David did an amazing job very professional staff and friendly!

Response from business owner

Thanks Phebe! So happy to hear you enjoyed your massage. We appreciate the review! It really helps when we hear how your experience was.

via Google
Shar Kay

Amazing professional place this was my first visit and I enjoyed the customer service and kindness of the staff. I will be returning!

Response from business owner

Thank you Sharmegan! It's so good to hear you enjoyed your time here with us.

via Facebook
Nikky B

Gina is wonderful, she tried to take care of my mom and I at the same time because they were short on staff. They really need to give her some help, she worked her tail off , it was my birthday and she tried to make it special..

Response from business owner

Thanks Nikole! Gina is one of a kind and we are so lucky to have her as part of our team. We appreciate you choosing to spend your time with us. Btw, we are looking for another nail tech to add to the team. If only cloning where possible!

via Google
Nlovebutler

This is a great place to help you feel better! The staff is very friendly, caring and professional! I have great specials too! I highly recommend this place.

Response from business owner

Thank you Nancy! It's always a pleasure taking care of you. In addition to our specials each month, don't forget about our loyalty plan, too.

via Google
Dyann Lansing

Brianna was awesome. Can't wait for my next appointment.

Response from business owner

Thank you Dyann, for your review of your visit at our spa. We're glad to hear you enjoyed your massage with Brianna. See you again, soon!

via Google
Feshonna Bowman

My first experience was today and I absolutely loved it! I will definitely become a regular. Thank you for your awesome service.

via Facebook
Betty L

It went very well she did a good job and I am please thanks!

Yvette Zielenske

Great staff. Always enjoy services by Gina

Response from business owner

We appreciate your patronage Yvette. Thanks you for being a loyal client!

via Google
Eswell Allen

Great massage therapist on staff. Nice serene atmosphere. Will return for another massage.

Response from business owner

It was our pleasure. So good to hear you enjoy our spa atmosphere and your massage therapist!

via Google
Donna Y

Everything was wonderful – thank you 🌞🌷

Chris Jeffcoat

I recommend the hot stone massage 5 star service best ever I’m ready to set up my next appointment .

Response from Phylliss S

Thank you so much for taking time to give us a review. We are very happy to hear you enjoyed your time here with us and look forward to seeing you again soon. We're always ready to help you relax!

via TripAdvisor
Dana Frazier

Phyllis has enhanced my lashes off and on for several years. She is always professional and does a great job. She does individual lash enhancements which look more natural. I would recommend Phyllis for lash enhancement.

Response from business owner

Thank you Dana for allowing me to take care of your lash extensions. It's something I truly love to do.

via Google
Angel Warner

After hurting my back while on a cruise, Katherine spent the entire allotted time working on those back muscles. I am so glad that I started using upper hand day spa. Katherine gives a wonderful massage.

Response from business owner

Thank you Angel for your review of your massage with Katherine. We appreciate you taking time out of your busy day to let us know we are doing a good job.

via Google
Garfield Trent

My wife scheduled my appointment. We have had other massages in the past but none compare to our experience at The Upper Hand Spa. I thoroughly enjoyed my massage. My only complaint was why did we wait so long to visit this place.

Response from business owner

Awesome Garfield! I'm glad to hear you both enjoyed your services. We'll see you again soon.

via Google
amisaj

I was short on time so I didn't have time to go to my normal spot in the city. I tried The Upper Hand Day Spa and boy am I glad I did. Linda was an AWESOME massage therapist and my ionic foot bath was good. This place is clean, cozy, and rivals any spa I have been to. Check it out and check Linda out. Conyers definitely has a hidden gem.

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Response from Phylliss S

Thank you for giving our spa a visit and sharing your thoughts here on TripAdvisor! We love to hear that we met your expectations and hope to see you again soon.

via TripAdvisor
Gary Olsen

Rebekah is terrific! I always feel SO much better after a massage. I also like that Rebekah takes the time to tailor my massage to my needs instead of just offering a 'cookie cutter/1 size fits all' massage.

Response from business owner

Glad to know you enjoyed your massage. Thanks! All of our staff works to customize each guests visit and take pride in delivering an experience unique to that day.

via Google
CLM60

I've never been to a Day Spa at all but this was WONDERFUL. Linda was so good and attentive and even understanding about it being my first time and about my VERY ticklish feet! If you are close to Conyers, GA, you should give them a try!!!!

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Response from Phylliss S

What better way to experience your first massage, than with us! We are very happy to hear you enjoyed your visit with us! Can't wait to see you again.

via TripAdvisor
Sparklesjp Pearce

My experience today was awesome! Linda Neff had magic hands and I am so happy that I decided to go. I have already booked my next appointment. Thank you to the owner Phyllis you really made me feel comfortable before I even arrived at your …

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Response from business owner

Your are so welcome! Thank you for the 5 star review. We love hearing from our guests and can't wait to see you again!

via Google
Jeanna Aston

Katherine was excellent. I felt very relaxed and enjoyed my massage. I appreciate the ease of making the appointment and the time she took to review my options before booking. Will be back very soon!

via Google
Paul Moore

Hi my name is steve and I had a great massage at upperhand by rebekah hatcher she was very nice and very professional and I plan on going back again and take my wife for the experience that I had so she can feel better as well. I know they …

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Response from business owner

Wonderful to hear that you enjoyed your massage. Thank you so much for the review.

via Google
Angeline Hatcher

Can I give this place 10 million stars!!! This is the definition of hidden gem!!! I don't even want to tell anybody lol but this was my first massage of my entire life and it was amazing!! I had the 1 hour swedish massage with Breanna and I…

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Response from business owner

Thank you Angeline for telling others about us! We hope your exam goes well and that coming to see us, to unwind, helps make it go faster and easier. We do believe that our services are very therapeutic for the mind, body and spirit. It's so important to maintain balance of all three. So you again soon. 😊

via Google
Kara Salvo Cox

Went for my Birthday – Loved it – Returning again for a ME Day!

via Facebook
Kelley Richmond

Making the appointment was more complicated than I had expected – the receptionist had to ask questions of others. However, I liked the spa itself very much. It was very clean, welcoming and attractively decorated. Phyllis did a beautiful …

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Response from business owner

Thank you Kelley for taking time to review and give us feedback. I'm so happy that you like your brows and lashes! Sorry that booking for the appointment wasn't as smooth as usual. We have a new receptionist, in training, so she is still learning about all the different services we offer and how to navigate things. We appreciate your patience and are glad to know that you are pleased with your service. The front desk should be smoother next time. 🙂

via Google
Monica D

The Upper Hand Day Spa is an excellent place to get a pedicure. They cater to the needs of their clients. Very professional and they do a wonderful job.

Response from PhyllissS3

Thank you for the review of your recent visit to our spa. Very glad to know you liked your pedicure!

via TripAdvisor
Lucretia Mitchell

Nice experiences friendly staff

via Facebook
suzann sumner

I got what I asked for... relaxation!

Catonya worked wonders on me today!!!

Response from business owner

Thank you Suzann! Always happy to hear from our clients that their expectations were met. We look forward to seeing you again.

via Google
Naomi Fillingham

Rebecca was fantastic! I have been having sinus and neck issues and she paid special attention to those areas. She even made suggestions for exercises for me to do during the day to help. I was able to sleep through the entire night! …

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Response from business owner

Thanks Naomi for sharing your experience here at the spa, with this review. So good to hear that your massage brought you some relief! 🙂

via Google
ncronic

Very professional, caring staff, relaxing atmosphere, and reasonable prices. I love the infrared sauna!

Response from PhyllissS3

Thank you so much for being such a loyal fan! We appreciate you taking time to do this review.

via TripAdvisor
Tammy Hamilton

I hand my nails done gel fill-in. The atmosphere is relaxing and the overall experience is awesome. The music is so refreshing. Everyone is friendly. Lisa is great she gives you 100 percent her and the work she does is amazing.. Friendly …

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Response from business owner

Thanks Tammy!

via Google
Scott Freeman

Very nice, relaxing massage. David was professional and courteous, and delivered one of the best massages I’ve ever received.

I would highly recommend him.

Response from business owner

Thank you Scott, for taking time out to give us your review., and recommending David to others. We look forward to seeing you back, soon!

via Google
Bernadette Barber

I had an excellent experience. The staff was very friendly and professional. I had a Swedish Massage with Rebekah and she did an excellent job making me feel comfortable from check in to end.. Excellent Experience..

Response from business owner

Thanks Bernadette for the awesome review! Very happy to hear you enjoyed your massage.

via Google
Kesha Farmer

Awesome! First time, it was a great experience...nice job!

Response from business owner

Thank you Kesha, for sharing. Very happy to hear you enjoyed your time here at the spa!

via Facebook
Terri Moldenhauer

Reached 5 minutes before the appointment but the masseuse came in 15 minutes after it was supposed to begin and ended the session in 55 minutes. I am not new so did not have paperwork to complete. But Rebekah is absolutely great! I will …

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Response from business owner

I'm glad to hear that you enjoyed your massage, even though your therapist was late in arriving for your session, and that you still gave us 5 stars. Thank you very much! Indecently, Rebekah is no longer a team member here at our spa. She has been gone for a while now and am not sure why this is just now posting on our review site. She decided to pursue other areas of interest, but we do have several other excellent massage therapists on staff to meet your needs. We look forward to seeing you again, soon!

via Google
Tina Wolfe

My husband and I had a couple massage, and we both loved it, we can't wait to go back our next one, both therapy were pleasant and professional and caring in there approach with us. This is a hidden secret, kinda don't want to share it …

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Response from business owner

Thank you Tina for sharing this with the world. It's always nice to hear that we are doing things right, and don't forget, you earn loyalty points for referring your friends and family to us, too!

via Google
Carolyn Taylor

the deep tissue massage was amazing. They offer so much. Love it

via Facebook
John Ashline

Very professional service. Just what the doctor ordered

Response from business owner

So glad to hear you enjoyed your massage John. Thank you for sharing!

via Google
Greg Patterson

Another amazing massage from Katherine. She is the best and I highly recommend her. Thank you again!

via Facebook
Kathy Curley Porter

They are thoughtful, friendly and professional. Great massages and an array of skin care products and makeup.

via Facebook
Moniminton

I highly recommend getting your lymphatic massage from here. Anywhere else I’ve been in the past for massages left me aching during and after the process. I came here in pain and left with hardly any. The environment is super clean and relaxing and the staff is very friendly and professional.

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via TripAdvisor
Mary W

......the massage was wonderful and the therapist was great.

A B

Very skilled, professional, and respects client privacy and makes one very comfortable. I will definitely come back to try a different massage.

via TripAdvisor
Jennifer Smith

Just experienced the best Deep CouplesTissue Massage 🧖‍♀️🧖‍♂️. This was past due . SNL Nails look beautiful💅. Environment and staff was very professional and made us very comfortable. We will be going back😃

via Facebook
Brian D

I always have a relaxing visit to Upper Hand. This time I did the 30 minute sauna and a 1 hour relaxation massage. Katherine is great and you can tell she loves what she does. Thank you again! Best rates around for massages!

via TripAdvisor
BennyAdriane Gonzalez

As always my bi-weekly appointment with Ginna for my SNS, was amazing!!!!! highly recommend!!!

Response from business owner

Thank you Adriane for the shout out! We appreciate you.🥰

via Facebook
I3307HQcarolb

I am so pleased to have found these folks to replace my masseuse who moved away. The salon is clean, professional, and Katherine has great hands. I try to go weekly. I have had both deep tissue and Swedish massage. I highly recommend them!

via TripAdvisor
Carma S

Nice professional staff. Enjoyed my experience was able to unwind and relax a little. Would definitely recommend.

via TripAdvisor
Kristi Wright O'Neill

Katherine is awesome, I enjoyed my massage tremendously.

Response from business owner

Always a pleasure Kristi! Thank you.

via Facebook
Sara Ann Meadows

Gina did my nail, Sns polish.

Great job!!

Thanks Gina!!

Response from business owner

Thanks Sara Ann!

via Facebook
326juliets

Excellent service! The receptionist was welcoming and friendly. The atmosphere was calming and relaxing 😌.

via TripAdvisor
Michelle M

Amazing work by Catonya. I can not thank you at The Upper Hand enough! Happily posted my review. Wish I could give you ten stars! God bless.

James Shrader

Had a great 90 minute deep tissue massage today with Brianna and a great 60 minute Raki session with Astin

It was very relxful and rejuvenating

Response from business owner

Thanks for the shout out.Glad you enjoyed your massage & Reiki session.

via Facebook
Yajahira Islas

My mom and I have been coming for about a little over a year now, with my mom suffering from fibromyalgia Miss Katherine does a wonderful job of meeting her specific needs and making her as comfortable as possible. She is absolutely …

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Response from business owner

Thank you Yajahira. So happy to be able to take care of you & your mom.

via Facebook
shellyhunter1

My husband and I went in for a couples massage and both of the ladies that worked on us were excellent. They really listened to us when we told them our problem areas. The atmosphere was relaxing. And the hot stones felt amazing.

via TripAdvisor
Barbra C

Had a wonderful time both young ladies that help to me we're very professional and nice thanks

Sheila Fuller

I always get my eyebrows tented with Phyllis and she does an amazing job you almost look like a different person. She's fantastic, I highly recommend the upper hand spa

via Facebook
Vannessa B

Just enjoyed a really nice massage at the Upper Hand Day Spa. They managed to squeeze us (new clients) in on a Sunday with little notice which was really nice as it was all our scheduled allowed for. David and Brianna were also able to …

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Response from Phylliss S

Very happy that we were able to get the two of you in for some much needed R&R. Thank you for the nice review. We look forward to seeing you again.

via TripAdvisor
611lindsays

Expert treatments in a calm and sparkling clean space. Ms Phylliss does beautiful brows and lashes and Katharine gave me a wonderful facial. There are several kinds of massage to choose from and the therapists will help you pick the one …

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Response from Phylliss S

Thank you Lindsay. We are so pleased to know that you have enjoyed all the services you have received here at the spa. Always nice to hear that we are doing a great job. We will see you again soon!

via TripAdvisor
Nakela Jackson

I had a massage with Briana. She listened to what I said about problem areas and spent a good amount of time on them and I really appreciated that. She recommended hot stones and I will be returning for that service.

Response from business owner

Thanks Nakela, for sharing your experience on fb with everyone. Glad you enjoyed your massage!

via Facebook
monicabQ3020PG

I was traveling and was in desperate need of a SNS manicure. By looking at various reviews of salons in Lithonia, I decided to drive the few miles to try out The Upper Hand as everything I read about them was excellent. I called for an …

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Response from Phylliss S

So very glad to know that you enjoyed your time here at our spa. We appreciate your review and look forward to seeing you again.

via TripAdvisor
JesseKing3

The atmosphere and ambiance was serene and relaxing. The staff was very professional and thorough at the craft. I would and will highly recommend this spa to all of my family and friends. We will be visiting again very soon.

Response from Phylliss S

We love hearing that you enjoyed your visit with us. Thank you for taking time out of your day to let us know! We look forward to seeing you again.

via TripAdvisor
Nichole M

I received outstanding service from Catonya Graham at The Upper Hand Day Spa! Catonya was very detailed and worked out all of my problem areas and now I am free from pain. I highly recommend this spa for professional, courteous and relaxing…

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Response from Phylliss S

Awesome Nichole! It's always great to hear we are meeting and/or exceeding our guests expectations. Thank you for your review. We hope to see you again soon.

via TripAdvisor
Nikki Vegas

Massage/Deep Tissue Massage

Response from business owner

Thank you Nikki! We appreciate your patronage.

via Facebook
Wanda Davis

Had a facial and a pedicure. Enjoyed both , was very relaxing, very nice people very clean .Gina Kim pedicure and Catonya did facial . Very nice ladies. Good experience.

via Facebook
Keysha Foster

Catonya performed an amazing deep tissue massage. She listened to what I wanted and did a great job. I will be back to see her.

via Facebook
Lisa Gallman

friendly staff

seems to have lots of services and had products i may want to try out sometime

via Facebook
Marcia Wilson-Ahmad

Katherine is great! She’s personable and consistent.

Response from business owner

Thank you for your review. So happy to hear you enjoy your time here at the spa!

via Facebook
Traci Christopher Roberts

My husband and I started our weekend off with an AHHMAZING couple's massage with Ms. Melanie and Ms. Katherine. What a great start! Melanie listened to my request and paid attention to my issues. I walked out a new woman. Katherine put …

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via Facebook
Corinthia Fisher

Catonya has been my therapist for three sessions and she is Amazing.

via Facebook
Regina Smith

Awesome hot stone massage by Ms. Katherine !! Can't wait until next time !!

Response from business owner

Thank you Regina for sharing, with others, your visit with us! Happy to hear you enjoyed your massage.

via Facebook
douglasr256

This is an awesome place – 90 minute Swedish massage with Katherine was the best! Easy, online booking make appointments convenient to make. Great atmosphere and everyone is friendly. I like to warm up in the sauna before the massage – …

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Response from PhyllissS3

Thank you so much for the awesome review. So glad you enjoyed your sauna session and massage.

via TripAdvisor
Dqubro

I visited the Upper Hand on a Saturday morning for a 1 and a half hour sauna and full body massage using a certificate that I received from my wife and kids for father's day. The whole experience was perfect. The location of the spa...

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Response from PhyllissS3

We are so happy to know tht you enjoyed your father's day gift and hope you will return again for more relaxing experiences. Thank you for your review!

via TripAdvisor
Jessica Hembree

I was given a gift certificate here and I was not let down. Very easy to set up an appointment. Greeted warmly as I arrived. My massage was wonderful. She asked about comfort and pressure and paid attention to my new visitor form. Having …

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via Facebook
Jessica H

I had a one hour Swedish massage, an ionic footbath, a manicure, and a pedicure. I was greeted very warmly when I entered. All questions were answered. I was promptly escorted to a room. The temperature was very nice, as was the room itself. The...

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Response from PhyllissS3

It was such a pleasure taking care of you Jessica. We love what we do and that is what we believe sets us apart from the others. We know you have lots of choices on where to go for spa services and we are so...

via TripAdvisor
Olafran

I love the staff here...They are so friendly..Great service...Appointment is always on time.....My go to spot for massages, pedicures and manicures...

via TripAdvisor
Loreen S

First visit to Upper hand and it will not be my last. I had the best massage thanks to Ellen! Relaxing environment and great people. They were all very helpful and welcoming. Can't wait till my next visit.

Response from PhyllissS3

Thank you Loreen. We aim to please! Glad to hear we met your expectations.

via TripAdvisor
Kim Alexander Gravitt

Melanie was my masseuse. She was excellent. She went over my health form and ask me questions and suggested a specific massage. I had shoulder pain, she explained several techniques that would help. I trusted her and she was absolutely …

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via Facebook
manoncherrier

This was my first experience at The Upper Hand and it was the first massage in over a year. The experience was very good. I had Melanie and she was great! I schedule another appointment with her before I left. The only constructive feedback…

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via TripAdvisor
Garrett Luke

Ever have those days that you say to yourself 'my energy is just off.' Well reiki with Melanie is a fantastic way to help that and it always leaves me feeling fresh and revitalized.

Response from business owner

Thank you Garrett!

via Facebook
Natalie S

I have been to UHS every 4 weeks since Christmas, 2017. Each time I have come I walked out feeling refreshed and anew. The aches I come in with, don't go with me when I leave. I can honestly say, Melanie and Chasity have miracle working …

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Response from PhyllissS3

We enjoy taking care of your relaxation needs, Natalie. It's always a pleasure seeing you. Thank you so much for your kind review and your loyalty so our spa.

via TripAdvisor
Jocelyn Lewis

Great service, friendly staff, 2nd time. Will be back😊Thanks

Response from business owner

Thank you Jocelyn!

via Facebook