Guest Reviews
I had a wonderful experience! It was a very calming environment, everyone was very professional, personable and made the experience better than I expected.
We love to hear from our guests about their experience. Thank you for sharing yours! We look forward to seeing you again, soon.
Ms. Kim is the best when it comes to pedicures. I recommend to go to her and you will never regret your services. She's hardworking and very passionate when it comes to caring for your feet. Awesome and impressive results.
Caring for your feet is such an important thing that everyone should do. Thank you for allowing us to take care of you.
My massage was awesome! I got a 60 minute deep tissue massage and it help me a lot!!! Totally recommend any of the therapist at Upper Hand. I think I’ve been to all of them at one time or the other. This spa is great!!!
Always happy to hear that someone has enjoyed their massage. We do believe we have some of the best massage therapists in Conyers. Thank you!
I got a firm swedish massage from Brianna(the pressure was perfect 😉)and a facial from Julianna yesterday, and I was super relaxed and tension free when I left. I was given some skin care samples and tips on how to take better care of my …
read moreThank you Jimmy! so glad to hear that we were able to help you relax. We appreciate you taking time out of your busy day, to let us know we did a good job.
We tried a couple backfacial treatment, Phillys & Juliana gave us treatment to remember 🙂 explain the procedure in detail. We highly recommend this spa & Juliana & Phyllis. Salute to EXCELLENT SERVICE 👏
Yay! So happy to know you enjoyed your time with us today. Thank you for sharing
Lovely spa, tucked away but easy to get to near the Parker Rd bridge in Conyers. Kila was wonderful! Strong but gentle hands. My back and hips felt better than when I go to the chiropractor. Soothing decor and a completely relaxing …
read moreWe are pleased to hear that you enjoyed your experience with us for massage and happy to hear that you will be making our place your new relaxation destination.
The facility was very inviting and clean. The room's ambiance was perfect for a couples massage. Ashley and Brianna both met our expectations. They worked out some of our kinks. We both left feeling refreshed and less tense.
Always nice to hear that we are meeting expectations. Thank you for sharing.
I went in today to have my first massage ever, on a day that is very important and significant to me. I lost my husband a year ago to suicide. I choose to spend this year taking care of my own mental, spiritual and emotional wellbeing here …
read moreWe are sorry to learn about the loss of your husband. Taking good care of your mental and spiritual well-being is so very important and we thank you for allowing us to be a part of that process, and your day. We hope to see more of you in the future.
I enjoyed my massage. Katherine hits every spot. I was only concern about the cleanliness of the place as far as the borders and walls. And the smell of the sheets. Maybe try washing with baking soda. Not sure if they are washed after …
read moreWe are happy to hear that you enjoyed your massage today, Jalisa, and thank you for bringing it to our attention that it's time to dust the base boards and spot clean the walls again. We try to keep our spa in pristine shape for our guests. As for our linens, they are completely replaced at the least once a year or more frequently as needed, most recently in January of this year. Older linens are donated to animal shelters or other places in need of linens. We wash all of our sheets in a bioenzymatic detergent after they have soaked for 15 mins in a bioenzymatic pre-wash to help remove oils from the fabric. We also use a special massage oil by
Pure-ssage that is water dispersable. These are all high quality products designed to help ensure our linens are always clean, wash after wash. We wash our towels with All Free and Clear detergent because many people have allergies to dyes and artifical fragrances. We have always provided clients with clean, fresh linens for their services and would NEVER think to use soiled or used linens on a guest, ever.
Delightful. With the slight inconvenience of locating ( GPS )
the building.. This treat was from me to me , and well worth it.
Clean , Calm , Cozy , and staffed with the most congenial folks.
Thank you Dot. Not gonna lie, we are tucked away in the back of the office complex, but we love it back here because it is so peaceful and quite. Almost twelve years now since we decided to call this place home. We hope you decide to call this your new spa home as well. Thank you for letting us take care of you.
I received a gift certificate from my husband for Christmas for the upper hand day spa. Due to my crazy schedule I was able to use this for my first massage with them today, February 25. as soon as you open the door, feel the relaxing …
read moreThank you Rhonda for the nice review. We work very hard to ensure that everyone leaves feeling relaxed and renewed. We look forward tov seeing you again.
I absolutely love this place!
Everything is amazing, Suzanne used to be my LMT. After a long time of not going. I got a Swedish massage by Chris, it was amazing. Definitely recommend! I walked in with tension and knots,I walked out a brand …
read moreThank you Crystal! We have some very experienced therapists working here. All of them are dedicated to helping people feel better. Glad you decided to try Chris!
5 out 5. Will be going back. Everyone was nice and so professional. Christopher was awesome 10 out of 10 would recommend.
Thank you Christopher for taking time to give us feedback on your visit to our spa. We are so happy to know that you enjoyed your massage. We look forward to seeing you again.
This is my first time at Trying Upper, a Hand Spa. I am so thrilled that I located this place. They even have a Infared sauna session which I tried, and I think I’m hooked. I had Kila as my massage person and she is absolutely amazing. She …
read moreThank you so much for taking time to give us feedback on your visit with us. We appreciate your business.
I just moved here from Florida about three weeks ago and checked out Google for a massage place. I really like the name of this spa so in my search I chose them. When I called, they listen to me and were very friendly which made me feel …
read moreThank you so much Elizzabeth. We are happy that you have made us your new spa home. We look forward to seeing you again!
I had an amazing experience. I went in for the Reiki healing with a beautiful soul/employee named Astin Shrader. It's a nice, quiet, and intimate space and I can't wait to go back 😁 Highly recommend Astin if you're going for Reiki healing.
We are so happy to hear that you had a great Reiki experience. Thank you for choosing us and we look forward to seeing you again.
I really enjoyed my experience with Julianna. It was relaxing and I was amazed to see my 77 year old eye bags plumped up and virtually gone after my facial. I look forward to returning for another visit.
It's always good to hear from clients about their positive experience with us. Thank you for letting us know.
This was a wonderful experience that I had with Upper Hand Day Spa. The staff is very friendly and knowledgeable. I love the idea they have for a spa day of relaxation. I did the sauna, then body srub, shower, massage and then a facial. I …
read moreYou are so very welcome Tracy Ann. We look forward to seeing you again!
I had the hot stone massage and a pedicure. My massage was very relaxing. Christopher did an excellent job in ensuring I was comfortable and that the heat level of the stoned met my expectations.
I received the best pedicure I have ever …
read moreWe are very glad to know that you enjoyed your visit with us. Thank you for sharing.
Fantastic experience each time I go! Kat is so wonderful! Massage gives great relief to someone like myself with arthritis, inflammation and previous spine injuries. Would highly recommend to anyone seeking relief or even just to relax and …
read moreThank you Janet for your positive review. We appreciate your feedback.
Experience was amazing! I booked a massage as a Christmas gift for my friend. My friend, called me very pleased with their experience; they said that Ms. Ashley, was very attentive and professional and that was one of the best massages …
read moreYay! Thank you for sending us your friend. We always appreciate referrals.
I am 8 months pregnant and was looking for a spa that could provide relief and relaxation; at the same time had professionals who were conscious of products & techniques that were good to use during pregnancy. Phyllis worked with me on a …
read moreBy now you have had your baby, I'm sure, Jovani and I hope you and your family are doing well. We love offering prenatal massage as part of our services and was happy to read that your massage brought you some much needed relief. We look forward to seeing you again in the future. Maybe for Mother's Day? It's not to far away!
I love going to The Upper Hand Day Spa! I have been coming here for many years. As always, Gina was awesome! Gina is so nice and her services goes beyond expectations! I love it here. Everyone is so welcoming, pleasant and nice. The …
read moreThank you so much Jessica for taking time to let us know how we are doing. Very happy to know you are enjoying your services with us.
Had a couples massage and facial done for my mother's birthday gift. This was the best experience!! Massages were beyond perfect. You know it's a good massage when they take good care of your feet and hands! The facials were so relaxing my …
read moreThank you Leslie, for bringing your mom in for her birthday and letting us take care of both of you. We are glad to know that you both enjoyed yourselves.
Ashley truly is a person of character. Although I arrived late she still took her time with my massage and explained everything as she went. I thought that she would rush but she didn’t. She did great and her character spoke volumes. This …
read moreI went here because of the other reviews and and they were right. I had Christopher and he was wonderful. He did a great job with the Swedish massage. I will go back.
Thank you so much for your feedback. We appreciate hearing from our guests about their time spent with us. We are very happy to know you enjoyed your massage with Christopher. See you again, soon!
Christopher was so great! He is a knowledgeable massage therapist. He knows his stuff. He knew exactly where to work to get my kinks out and in the right direction. I have already scheduled my next appointment with him next month.
We are very happy to hear that you enjoyed your session with Christopher. Thank you for taking the time to share your experience with the world. It helps us to stay on our toes and continue to do what we do best. Help others relax and de-stress.
First timer!!
As a birthday present my girlfriend thought it would be great to get me some time with a masseuse.
My masseuse worked out my trouble spots and was very professional about it. My experience was relaxing and tranquil and would …
read moreVery good to hear you enjoyed your first visit with us. Thank you for your patronage and we look forward to seeing you again, soon.
Very professional. Asked about what I needed in detail to ensure my massage time was well spent. The greeting area is filled with an array of products. I always find something new to bring home with me to try out. Also, you can book …
read moreIt's always nice to hear from a guest that we are getting it right. Thank you for your review and thank you for your loyalty to our spa. Our guests are what make us who we are today!
A couples massage was given to us as a gift & was our first massage. It was wonderful. Suzanne & Rebekah did a fantastic job. We will definitely return. It was amazing.
Thank you
Rebekah gave a nice relaxing massage, decent price and I enjoyed the aromatherapy.
Thanks Macy. We take pride in being able to offer affordable services so that everyone can enjoy the benefits of a therapeutic massage or reviving facial. Don't forget about our loyalty plan for massage services. We look forward to seeing you again soon!
This place has great customer service and employees are knowledgeable about the business. I’m definitely going back real soon and it’s 4 minutes from my house.
Thank you for your review. We appreciate it so much. Glad to know that we are so close and convenient for you and able to help you relax.
The environment was calm and relaxing, staff were friendly and competent, and my therapist, Ashley did an excellent job.
Thank you for your review. After almost 12 years of being in operation, it's always good to know that we are still meeting our guests expectation's. We can't wait to see you again!
This was my first massage, and the experience couldn't have been better! Ashley was so kind and informative, and made sure I was comfortable the entire time.
The entire spa was clean and quiet, and I booked my next appointment before I left…
read moreAlways nice to hear that we are able to meet a guests expectations. Thank you for sharing!
Upper Hand Day Spa is an absolute wonderful place to get a massage. I chose the 90 minute Swedish massage and it was AWESOME! Ashley was a great massage therapist and did such an overly amazing job with my massage! I will be back soon! I …
read moreThank you for your recommendation LaShonica!
Had the best experience ever from the amazing sweet Receptionist to my first infrared Sauna experience. The Spa itself is so nice clean and relaxing atmosphere will definitely be back. Thank you so much 😊
Thank you! Thank you! We are so happy to know you enjoyed your visit with us.
Phylliss and Katherine were amazing! My mother and I had facials done and had a wonderfully relaxing experience. The staff is very pleasant. We will be back.
Thank you Sha-Shu, for sharing your experience with us. We love taking care of others and their skincare needs. Relaxation is all part of the benefits of a facial as well as the rejuvenation of the skin. We look forward to seeing you both again.
As always Ms. Phyllis was great. I have been attending The Upper Hand for a few months now and I have no complaints. I'm ready for my next massage and back treatment. Thank you for the great job that you all do!
Thank you so much Verlyn, for your loyalty to our spa and allowing us to take care of your relaxation needs. Everyone deserves and needs to make time for themselves and we appreciate your choosing us to help you feel better.
Amazing spa day with my mom!!! 1st time here and it didn't disappoint!! Everyone was welcoming and my massage and facial couldn't have asked for a better experience. After we had a mani/pedi and again just amazing. Will definitely be …
read moreThank you Charlene, for choosing our spa for you and your mom to have a special day together. We love helping our guests relax and be pampered for a few hours.
Wonderful experience from the moment I walked through the door. Adorable spa nestled away from the main road – very quiet, clean, and relaxing.
The staff is professional, polite, and super attentive. Suzanne is amazing! Her hands are gold …
read moreSo glad you enjoyed our CBD Massage. It's one of our most requested and thank you for taking the time to give us feedback on your visit with us. It helps us to know that we are doing a good job at meeting the needs of our guests!
Had the Pleasure of a Full Body Massage at The Upper Hand Day Spa yesterday afternoon – because of the Pandemic going on it’s been a minute since I’ve had a massage – it was truly Amazing – I am Retired but very busy doing various things …
read moreWe are always happy to hear when a guest of ours has had a wonderful experience and received benefit from their visit. Thank you for choosing us to take care of you. We look forward to seeing you again.
First, the reason this review isn't 5 stars. On the website customers are asked to be there 15 minutes prior to their appointment. So, for my 9:00 appointment I showed up at 8:45 – to an empty parking lot and locked doors. The first …
read moreHi Rita. So good to hear that you enjoyed your pedicure with Gina! We appreciate you taking time to share your experience with us. So sorry that you arrived early as requested and we weren't there to greet you upon your arrival. We strive to be at the spa prior to our hours of operation, to be ready for our guests, but sometimes life, (traffic, etc.) just doesn't co-operate. We look forward to seeing you again soon.
Ashley was awesome!!! From beginning to end. She made me comfortable and her knowledge is through the roof. I’m awaiting my next visit already.
Thank you Ivy for your feedback on your visit with us. We always appreciate hearing from our guests regarding their visit. Look forward to seeing you again.