Guest Reviews

From 538 reviews
Monique Keith
Monique Keith

Wonderful staff the business had a nice ambience definitely will revisit it again

Response from business owner

We had such a good time taking care of you and your mom for your birthday! Thank you for choosing to spend your time with us for your massages and facials.

via Google
Sarah Wade
Sarah Wade

CaTonya is amazing!!! And I greatly appreciate how careful they are being with Covid. They have excellent precautions in place. I will be back!!!

Response from business owner

Thank you Sarah! Catonya is an awesome massage therapist and she does facials too! We appreciate your review.

via Google
Cheryl Dalton
Cheryl Dalton

I have been going to Katherine for several months. She gives an excellent Swedish massage. I haven’t found better. I always feel better when I leave. Highly recommend Katherine.

via Facebook
Emily Nunnally
Emily Nunnally

This spa and its staff are AMAZING!!! I’ve been getting massages for well over a decade – including once a week in Thailand – and no one, NO ONE has “fixed me up” like The Upper Hand! My masseuse was extremely knowledgeable, helpful, and …

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Response from business owner

Thanks so much Emily for the feedback! We love and appreciate hearing from our guests. Very happy to hear you are pleased.

via Google
Deb Beaman Wade
Deb Beaman Wade

I wouldn’t go anywhere else. Massages are awesome but so is everyone there. Phyllis has a beautiful business here and I trust them 100% to adhere to Covid requirements to keep us all as safe as possible.

via Facebook
Annette G
Annette G

This was just what I needed! Ashley is fantastic. You tell her what you want and she reads your body as she goes. She gives the proper attention to that area as needed. I had a deep tissue massage and from her first touch I could feel my aching back start to relax!!! The atmosphere is also geared for relaxation, no hustle bustle rushing you in and out, they take their time and listen both before and after. Friendly, courteous service received all around. I definitely will be going back soon!…

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via TripAdvisor
Tenika Sims
Tenika Sims

The young man did a great job at making me feel comfortable and the massage was gentle yet firm. Perfect just what you need !!! I highly recommend

Response from business owner

Thank you Tenika! We look forward to seeing you again.

via Google
Pamela Woodard
Pamela Woodard

Brianna was great. I was so relaxed.

Response from business owner

Glad to know we were able to help you relax. Thank you for the feedback!

via Google
Passion
Passion

First time going and I’ve already booked another appointment. My deep tissue massage was great! I highly recommend Brianna Brown.

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Ciara S
Ciara S

David wa AMAZING! The atmosphere was so peaceful and serene i thouroughly enjoyed my visit! I definitely will be back!

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Anonymous1
Anonymous1

I have been coming here a little over 1 year and I enjoy my visit each time.

Richard D
Richard D

2nd time back here. Not sure why I waited so long between visits. Of years, the Covid deal and the fact that I was working long, long days. No worries. They have the covid thing covered. Wash your hands, keep your mask on, lay on the table and relax. They'll do the rest. Katherine did both my massages and both were great. She used just the right "deep tissue" pressure. Hard enough to feel it and just short of me wincing. All I could manage was a low moan. If your hurting or just want some relaxation, give them as try. You WON'T be disappointed. Try the sauna to loosen up b 4 hand and it'll be that much better.…

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Response from Phylliss S

Thank you so much for sharing your experience with us and I'm glad to hear that you tried out the Infrared Sauna. It does enhance your massage by warming tissue and increasing blood flow. We look forward to seeind you again soon.

via TripAdvisor
Audrianna Haynes
Audrianna Haynes

I surprised my boyfriend with a massage for his birthday and he fully enjoyed his massage. I also enjoyed my massage. I will definitely be returning.

Response from business owner

Thank you for choosing us to be a part of your boyfriends special day! We are happy to hear you both enjoyed your massages.

via Google
Katrina Solomon
Katrina Solomon

Relaxing experience with attentive staff!

Response from business owner

Thank you Katrina!

via Google
Real Estate, Finance and Marketing Coach Jimmie W.
Real Estate, Finance and Marketing Coach Jimmie W.

Awesome experience!!!

Response from business owner

Thank you so much! Glad you enjoyed your visit.

via Google
Dianne Crewe-Shaw
Dianne Crewe-Shaw

Customer service is their utmost priority by paying attention to details. Pricing is reasonable with quality service. The environment is warm, friendly, and clean.

Response from business owner

Thank you Dianne. It's always a pleasure having you. Glad to hear you enjoyed your massage.

via Google
B. Upshaw
B. Upshaw

The overall environment was peaceful and serene. I had the reiki massage done by Astin... thee absolute best feeling ever!

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Response from Phylliss S

We are so happy to hear you enjoyed your Reiki experience. Thank you for the review!

via TripAdvisor
Marie Withers
Marie Withers

Tried a new procedure today. The atmosphere was calming and Phyllis explained each step and answered all my questions. Look forward to my next visit.

Response from business owner

Thanks Marie! I enjoyed taking care of you today. Glad you enjoyed your service.

via Google
Samirah Young
Samirah Young

I had the mommy-to-be massage, and it was amazing! I’ve been having trouble sleeping in my second trimester and this massage relaxed me completely. I got home and slept 3 hours straight. I can’t wait to come back

Response from business owner

So good to hear that your massage helped you relax. Thank you for choosing our spa!

via Google
Tirzha
Tirzha

I had a great experience. The staff was so friendly and the technician was so knowledgeable. It was a clean and warm environment. I definitely will return again

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Response from Phylliss S

We are so happy to hear you enjoyed your time with us. Thank you so much for the feedback!

via TripAdvisor
Sherrill Williams
Sherrill Williams

Katherine was the lady who gave me a massage and she was awesome. I ask for her every time I come there. The place is nice, clean, and they are taking all safety percussions of the guidelines (COVID19).

Response from business owner

Thank you Sherrill for allowing us to take care of you for your massage. We appreciate your patronage!

via Google
Shawanna Jacson
Shawanna Jacson

Relaxing

Response from business owner

Wonderful to hear you enjoyed your time with us! Thank you.

via Google
Djenab C
Djenab C

I love it here! Everyone works together, friendly environment, and it is very clean. Catonya does a fantastic job!! I love her spirit and she truly has helped me with my skin! I did the Zen Escape today and this will be my go to spa treatment. Thank you so much!

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Response from Phylliss S

So happy to hear you enjoyed your Zen Escape experience! We love making people feel better. Thank you for trusting us to help you relax. See you again soon!

via TripAdvisor
Djunia Springer
Djunia Springer

Went in for a Yoni V Steam really enjoy it, nice place very clean will come Kim was Awesome

Response from business owner

Thank you Djunia. We are glad to hear you enjoyed for V Steam.

via Google
Khalifa Abdullah
Khalifa Abdullah

More than I expected! Friendly staff and Gina is amazing. I will be returning

Response from business owner

Thank you so much Khalifa for letting us know you enjoyed your services!

via Google
Kiana Collier
Kiana Collier

My husband surprised me with a spa day this morning and it was great. I never heard of this business but I am glad we know about it now. My massage was awesome. My masaus listened to my needs and was very nice. Ask for Brianna!

Very clean …

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Response from business owner

Awesome Kiana! We love to hear from our guests. Thank you for sharing. We can't wait to see you again ❤

via Google
ctesiphon 9
ctesiphon 9

Fear of Covid19 kept me at home until I couldn't bear it any longer and ventured out for lash and eyebrow tint. Full protocols are in place: no entry without phoning first and wearing a mask. Phyllis asked me to wash my hands as soon as I …

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Response from business owner

Yay!! So happy to hear you are satisfied with your experience with our spa. We work hard to stay on our toes and addressing current safety standards and understand that, many times, clients are nervous about coming out to play right now. We look forward to seeing you again.

via Google
Kathryn White
Kathryn White

I just have been to the Upper Hand at least 6 times in the past couple of years. The service is consistently great. The massage and facial I had with Catonya was AMAZING! I can’t believe I am able to experience such superior service right …

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Response from business owner

Thanks you Kathryn! That make us feel so good! We love what we do.

via Google
Carol Clay Sluder
Carol Clay Sluder

Very relaxing environment. Katherine is a top notch licensed massage therapist. Convenient location. All social distancing practices in place.

via Facebook
Lakeisha P
Lakeisha P

This was my first time going to the spa and it was amazing. I enjoyed each part. There was no wait time, the staff was friendly and very detailed about what each part would entail, and rhe facility was very clean. I believe my massuese was Tonya and my Reiki therapist was…

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via TripAdvisor
kaitlynn thoma
kaitlynn thoma

Kat did an amazing job. I went in for a muscle melt massage due to some pain I have even after a back surgery. She was great at communicating throughout the massage and the end result was amazing. At the start of the massage I was in so …

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via Google
Jessica El
Jessica El

I booked the spacation package and it was everything I could've hoped for and more! The environment was so relaxing and everyone was very knowledgeable! My next appointment is already booked, I HIGHLY recommend The Upper Hand!

Response from business owner

Thank you Jessica! We always appreciate referrals.

via Google
Antoinette Griffin Alvarado
Antoinette Griffin Alvarado

The massage and facial with Catonya Graham is always a great experience! The facility is always very clean. I appreciate the COVID-19 policies that are being implemented. It makes me feel very safe as a client.

via Facebook
Alesia
Alesia

Even through COVID, the service is relaxing, as always. I have been going here for years, and I leave satisfied every time. Whether you are coming in to correct an issue (muscle pain, skin care, etc.) or just to relax, they are very effective for both purposes! Recommend deep…

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ALLEN
ALLEN

It was excellent and very professional. The workers very kind respectful. I will be going there for now on

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via TripAdvisor
Mary Lechleitner
Mary Lechleitner

I always have a great and relaxing experience at the Upper Hand. This time I had a pedicure done by Gina and she did a great job and was pleasant to chat with as well. Thank you!

Response from business owner

Thank you Mary for your patronage. 😊

via Google
Cheryl Dalton
Cheryl Dalton

Katherine was awesome. I've never had a better massage here, ever (in GA, I'm from California). I will be back for more. Great hands and presence. I'm scheduled for another in a few weeks.

Response from business owner

Thanks Cheryl! So good to hear you enjoyed your massage.

via Google
Jeff Teague
Jeff Teague

Great work, friendly staff 👍

via Facebook
Hillary W
Hillary W

I have enjoyed a number of services that The Upper Hand Day Spa offers, and my body (specifically my troublesome feet) has benefitted greatly. Today I indulged in the Ultimate Body Wellness Ritual, and it was great! My skin looks and …

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via Google
Maria Bagwell
Maria Bagwell

Katherine is absolutely the best! Exceptional service every time.

Response from business owner

Thank you Maria! So happy to hear you enjoyed your visit today!

via Google
TSW72
TSW72

I treated myself to a 90 minute massage & facial for my birthday and I'm glad that I did. Ashley was my masseuse & Catonya was my esthetician. I was very pleased with my services. The spa is very clean & they have taken the proper steps to keep everyone safe. I will be back soon.

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via TripAdvisor
Maria Mahoney
Maria Mahoney

Professional and friendly. Clean rooms and a great massage. They aim to please. Nice!!

Response from business owner

We aim to please! Thank you for sharing.

via Google
Wendy Linton
Wendy Linton

The atmosphere is serene and comfortable, the staff members are professional, knowledgeable, and caring. I had the best massage experience which left me "knot-less" and tension free.

via Facebook
Angela Griffin
Angela Griffin

My first time there and it was amazing! Ms. Kim was wonderful. She answered my questions and also educated me on foot detox.

I’ll be going back to see her REAL soon.

via Google
Reree Adams
Reree Adams

wonderful customer service very friendly faces and smiles

via Facebook
Journey Of One
Journey Of One

I had the most amazing massage ever. Catonya Graham is the best!

via Google
Anonymous
Anonymous

I was grateful that you guys are back I had a massage today it was the best massage ever I was in so much pain and I feel like 1 million bucks at this present moment great thanks and appreciation to your company I’ll be seeing you very soon…

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Tatyana Alvarez
Tatyana Alvarez

I walked in very tense in my shoulders and left very relaxed. Katherine gave me a deep tissue massage and it was the best!

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via TripAdvisor
Jessie Brown
Jessie Brown

Gina Kim is the best for a pedicure. She is professional, does not rush and treats each individual as special.

via Facebook
Sandra F
Sandra F

Absolutely outstanding service!! Phylliss and Catherine were so respectful, gentle, and caring! When I first called I was helped and given great details about the services the spa offered by Phylliss. When I went in for my massage and …

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Response from business owner

Thank you so much for this sweet review. We do love what we do and are so happy you enjoyed yourself! See you again, soon.

via Google
Dapo Erinle-Falase
Dapo Erinle-Falase

Nice & cozy! My therapist, Brianna was great!

via Facebook
Nickey G
Nickey G

I had stressful pain across my shoulders. I left feeling great, going back as soon as I can. Katherine is great!

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via TripAdvisor
eddys775
eddys775

Delightful staff and extremely comfortable environment made this entire experience very enjoyable, and I will return.

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via TripAdvisor
Wanita Brock
Wanita Brock

The deep tissue massage is amazing.

Response from business owner

Thank you Wanita! Glad to know you enjoyed your massage.

via Facebook
IZZO819
IZZO819

My wife surprised me with a couples massage. it was wonderful and very relaxing. Very comfortable and enjoyable. The masseuse took there time and did a great job.

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via TripAdvisor
Loretta B
Loretta B

My husband wanted so bad to get these massages done for Valentines Day and they made time for us at the end of their shifts. They treated us like we was the first couples of the day. We didn’t feel rushed and was provided with the best …

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via TripAdvisor
Ladazsa G
Ladazsa G

The ambiance was wonderful. The staff was so professional and thorough.The massage therapist were very kind and made us feel very comfortable.

via TripAdvisor
Nancy Bishop Love Butler
Nancy Bishop Love Butler

Thanks to Kathryn I feel wonderful! She definitely knew what to do to personalize my massage & help relieve my pain!

Response from business owner

So glad we were able to help make you feel better! Thanks Nancy for the review. We appreciate you.

via Facebook
Mary Anne L
Mary Anne L

I had a Swedish massage with Amber. It was awesome! Just the right amount of pressure, focused on my trouble spot, and she was silent during the session which was great since I like to zone out during the experience. I highly recommend her…

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via TripAdvisor
L5898PUnadines
L5898PUnadines

I truly enjoyed my visit at the spa for the first time . I am truly pleased with my pedicure/manicure. Gina is so kind and patience with her client next it’s the massage. Thank you upper hand you are truly Conyers best kept secret however the word is out 🙂 thank you again…

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via TripAdvisor
korygreen1272
korygreen1272

Great service and very friendly. I would recommend there services for your next full service spa day.

Response from PhyllissS3

Thank you for sharing your experience! We are always happy to hear we met someones expectations!

via TripAdvisor
Mona Fox
Mona Fox

awesome place

great people

via Facebook
Michelle J
Michelle J

Amber did a great job!

honesty2020
honesty2020

Let me begin by saying, I have been Briannafied! There are few words that can describe her gifted hands. It was by far the best massage that I’ve ever had, and I have visited some of the best spas in the Atlanta area and beyond. I will definitely be returning and referring all of my friends. However, selfishly, I don’t want to have to compete with them for an appointment.

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via TripAdvisor
Anne B
Anne B

For my birthday I treated myself to a manicure and pedicure with Gina and a reflexology massage and facial with Catonya. Both women are not only highly skilled professionals but genuinely lovely people. I highly recommend them both.

via TripAdvisor
Kaitlynn Knight
Kaitlynn Knight

I called day of and was able to schedule an appointment for a massage with Sierra. She did a fabulous job. The spa has a wonderful look and it quiet and peaceful. The prices are very reasonable, masseuse was very knowledgeable. I’ve had a …

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Response from business owner

Thank you Kaitlynn, for you're sweet review. We're so happy that we were able to get you in today with Sierra and we look forward to seeing you again!

via Facebook
Sharon S
Sharon S

My First Time At The Upper Hand Day Spa Was Wonderful!!!

justin b
justin b

The massages were great and the staff was super friendly! I recommend to anyone in the area looking for a great relaxation spot!

Response from PhyllissS3

Thank you Justin, for taking time to share your experience, at our spa, with other people! Glad you enjoyed your massage.

via TripAdvisor
Shar Kay
Shar Kay

Amazing professional place this was my first visit and I enjoyed the customer service and kindness of the staff. I will be returning!

Response from business owner

Thank you Sharmegan! It's so good to hear you enjoyed your time here with us.

via Facebook
Feshonna Bowman
Feshonna Bowman

My first experience was today and I absolutely loved it! I will definitely become a regular. Thank you for your awesome service.

via Facebook
Betty L
Betty L

It went very well she did a good job and I am please thanks!

Donna Y
Donna Y

Everything was wonderful – thank you 🌞🌷

Chrislakers
Chrislakers

I recommend the hot stone massage 5 star service best ever I’m ready to set up my next appointment .

Response from Phylliss S

Thank you so much for taking time to give us a review. We are very happy to hear you enjoyed your time here with us and look forward to seeing you again soon. We're always ready to help you relax!

via TripAdvisor
amisaj
amisaj

I was short on time so I didn't have time to go to my normal spot in the city. I tried The Upper Hand Day Spa and boy am I glad I did. Linda was an AWESOME massage therapist and my ionic foot bath was good. This place is clean, cozy, and rivals any spa I have been to. Check it out and check Linda out. Conyers definitely has a hidden gem.

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Response from Phylliss S

Thank you for giving our spa a visit and sharing your thoughts here on TripAdvisor! We love to hear that we met your expectations and hope to see you again soon.

via TripAdvisor
CLM60
CLM60

I've never been to a Day Spa at all but this was WONDERFUL. Linda was so good and attentive and even understanding about it being my first time and about my VERY ticklish feet! If you are close to Conyers, GA, you should give them a try!!!!

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Response from Phylliss S

What better way to experience your first massage, than with us! We are very happy to hear you enjoyed your visit with us! Can't wait to see you again.

via TripAdvisor
Kara Salvo Cox
Kara Salvo Cox

Went for my Birthday – Loved it – Returning again for a ME Day!

via Facebook
Monica D
Monica D

The Upper Hand Day Spa is an excellent place to get a pedicure. They cater to the needs of their clients. Very professional and they do a wonderful job.

Response from PhyllissS3

Thank you for the review of your recent visit to our spa. Very glad to know you liked your pedicure!

via TripAdvisor
Lucretia Mitchell
Lucretia Mitchell

Nice experiences friendly staff

via Facebook
ncronic
ncronic

Very professional, caring staff, relaxing atmosphere, and reasonable prices. I love the infrared sauna!

Response from PhyllissS3

Thank you so much for being such a loyal fan! We appreciate you taking time to do this review.

via TripAdvisor
Kesha Farmer
Kesha Farmer

Awesome! First time, it was a great experience...nice job!

Response from business owner

Thank you Kesha, for sharing. Very happy to hear you enjoyed your time here at the spa!

via Facebook
Carolyn Taylor
Carolyn Taylor

the deep tissue massage was amazing. They offer so much. Love it

via Facebook
John Ashline
John Ashline

Very professional service. Just what the doctor ordered

Response from business owner

So glad to hear you enjoyed your massage John. Thank you for sharing!

via Google
Greg Patterson
Greg Patterson

Another amazing massage from Katherine. She is the best and I highly recommend her. Thank you again!

via Facebook
Moniminton
Moniminton

I highly recommend getting your lymphatic massage from here. Anywhere else I’ve been in the past for massages left me aching during and after the process. I came here in pain and left with hardly any. The environment is super clean and relaxing and the staff is very friendly and professional.

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via TripAdvisor
Mary W
Mary W

......the massage was wonderful and the therapist was great.

A B
A B

Very skilled, professional, and respects client privacy and makes one very comfortable. I will definitely come back to try a different massage.

via TripAdvisor
Jennifer Smith
Jennifer Smith

Just experienced the best Deep CouplesTissue Massage 🧖‍♀️🧖‍♂️. This was past due . SNL Nails look beautiful💅. Environment and staff was very professional and made us very comfortable. We will be going back😃

via Facebook
Brian D
Brian D

I always have a relaxing visit to Upper Hand. This time I did the 30 minute sauna and a 1 hour relaxation massage. Katherine is great and you can tell she loves what she does. Thank you again! Best rates around for massages!

via TripAdvisor
BienGg Gonz
BienGg Gonz

As always my bi-weekly appointment with Ginna for my SNS, was amazing!!!!! highly recommend!!!

Response from business owner

Thank you Adriane for the shout out! We appreciate you.🥰

via Facebook
I3307HQcarolb
I3307HQcarolb

I am so pleased to have found these folks to replace my masseuse who moved away. The salon is clean, professional, and Katherine has great hands. I try to go weekly. I have had both deep tissue and Swedish massage. I highly recommend them!

via TripAdvisor
Carma S
Carma S

Nice professional staff. Enjoyed my experience was able to unwind and relax a little. Would definitely recommend.

via TripAdvisor
Kristi Wright O'Neill
Kristi Wright O'Neill

Katherine is awesome, I enjoyed my massage tremendously.

Response from business owner

Always a pleasure Kristi! Thank you.

via Facebook
Sara Ann Meadows
Sara Ann Meadows

Gina did my nail, Sns polish.

Great job!!

Thanks Gina!!

Response from business owner

Thanks Sara Ann!

via Facebook
326juliets
326juliets

Excellent service! The receptionist was welcoming and friendly. The atmosphere was calming and relaxing 😌.

via TripAdvisor
Michelle M
Michelle M

Amazing work by Catonya. I can not thank you at The Upper Hand enough! Happily posted my review. Wish I could give you ten stars! God bless.

James Shrader
James Shrader

Had a great 90 minute deep tissue massage today with Brianna and a great 60 minute Raki session with Astin

It was very relxful and rejuvenating

Response from business owner

Thanks for the shout out.Glad you enjoyed your massage & Reiki session.

via Facebook
Yajahira Islas
Yajahira Islas

My mom and I have been coming for about a little over a year now, with my mom suffering from fibromyalgia Miss Katherine does a wonderful job of meeting her specific needs and making her as comfortable as possible. She is absolutely …

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Response from business owner

Thank you Yajahira. So happy to be able to take care of you & your mom.

via Facebook
shellyhunter1
shellyhunter1

My husband and I went in for a couples massage and both of the ladies that worked on us were excellent. They really listened to us when we told them our problem areas. The atmosphere was relaxing. And the hot stones felt amazing.

via TripAdvisor
Barbra C
Barbra C

Had a wonderful time both young ladies that help to me we're very professional and nice thanks

Sheila Fuller
Sheila Fuller

I always get my eyebrows tented with Phyllis and she does an amazing job you almost look like a different person. She's fantastic, I highly recommend the upper hand spa

via Facebook