Guest Reviews

From 788 reviews
Ecclesia Morain
Ecclesia Morain

Very pleasant experience

via Google
Felice Hendley
Felice Hendley

They took excellent care of my God Mother. We gifted her a day at the spa with lunch included. She LOVED every minute.

via Google
Jennifer Summers
Jennifer Summers

Very professional and friendly. The atmosphere was soothing. Not a bad thing to say about this establishment. Highly recommend.

via Google
Carlos Love
Carlos Love

Very professional and relaxing atmosphere. Brianna, my masseuse was amazing.

via Google
Rhodia Chaplin
Rhodia Chaplin

A great experience! I will return and recommend others to enjoy total relaxation and a deep tissue massage that’s amazing thanks to Ashley!

via Google
Auvronette Guilbeaux
Auvronette Guilbeaux

Gina is professional and kind and it was a good experience.

via Google
Temi Faminu
Temi Faminu

Ashley was my massage therapist and she has magic hands! She’s also very knowledgeable and gave me tips for home remedies. I received the muscle melt because I have sore muscles from exercise and it was honestly the best massage I’ve ever …

read more
via Google
Erica Dorsey
Erica Dorsey

Katherine did a great job. I received the Tian Di Bamboo & Cupping Massage. I was having neck, back and shoulder pain, when I left I felt relaxed and the pain had subsided. Will definitely be going back monthly!

via Google
Joyce Parker
Joyce Parker

Incredible experience!!!! The only 'negative' thing...15 minutes is far too long to wait between services.

via Google
Mrs. Taylor
Mrs. Taylor

Suzanne was AMAZING! She really took her time and focused on the much needed area. Before leaving I booked another session but instead of 60 minutes I booked 90 minutes 😊. I have been to massage envy a lot but I will have to say this was …

read more
via Google
Evelyn Pope
Evelyn Pope

Ashley is so attentive to what your needs are and always goes above and beyond to help you out. I’ve loved all her recommendations on massages. Go get a massage, you won’t be sorry!

via Google
felicia hampton
felicia hampton

I attend for a monthly massage with Briana Brown and my expierence is alway exceptional. Her recomendations are on point. And her and the spa enviroment is a definite great and positive atmosphere. I highly recommend.

via Google
whitney jackson
whitney jackson

This spa has all types of massage services! I recommend the Muscle Melt massage❤️ or the Deep tissue massage.

via Google
Shauna Rush
Shauna Rush

I always have a great experience at Upper Hand Day Spa!! Their staff is always so welcoming and beyond friendly!! Thank you for making my spa experience worth it!!

via Google
Crystal Spence
Crystal Spence

I was gifted a 2 hour session for Mothers Day from my daughter,son in law, & 3 grandbabies 🥰…… to say this was a wonderful experience is a understatement !!! From the moment you walk in you are greeted and treated as if you were the only …

read more
Response from business owner

Thank you so much for taking time to let us know you enjoyed your visit with us! We look forward to seeing you again.

via Facebook
Shannan Brown
Shannan Brown

Great experience!

via Google
Jah MPO
Jah MPO

Me & my wife went for a couples massage received by Suzanne & Ashley and it was nothing short of A-MAZ-INGGGG! First of all, they were very knowledgeable, aware and sensitive to the body & its needs. Secondly, did I mention the massage …

read more
via Google
Ashley Thompson
Ashley Thompson

Great massage! Looking forward to my next one!

via Google
Deanna Thomas
Deanna Thomas

Brianna focused on only what I desired at the time my neck, and back. Quiet peace environment.

And they sell all my favorite goodies such as sage, stones etc.

via Google
Abby Gilreath
Abby Gilreath

Wonderful service!!! Suzanne was phenomenal!!

Response from business owner

Thank you so much Abby, for allowing us to take care of you.

via Google
jay moon
jay moon

Had a massage to help with arthritis in my shoulder. It was a good session and there was some relief from the tension in my shoulder. Great customer service.

Response from business owner

Massage has so many benefits. Glad we are able to help you feel better.

via Google
Kayla Stafford
Kayla Stafford

I got a body scrub and back massage and they were both amazing. Ashley was super amazing and very knowledgeable about the tightens I had in my wrist and how I could relieve some of the pain. She made the experience very relaxing and believe…

read more
via Google
Jennifer Banks
Jennifer Banks

Great service always!

via Google
Wanda R. Langley, Realtor & YouTuber
Wanda R. Langley, Realtor & YouTuber

Great service. Professional and I now feel great. I highly recommend. Katherine served me and the lady at the front desk was super kind. 😊

via Google
Jackie Ball
Jackie Ball

Very professional, nice atmosphere, and excellent service!

via Google
Diara Owens
Diara Owens

First time coming here & I’ll definitely be back. Brianna was super nice & my body feels so much better after my massage. She did such a great job, makes you feel comfortable, uses the perfect amount of pressure. She definitely knows what …

read more
via Google
Rochelle Smith
Rochelle Smith

My husband and I scheduled a couples appt .i had Suzanne and my husband had Alexus. My experience with Suzanne was amazing. She had the perfect touch. She was very gentle. She was even careful with a pained area. My husband said Alexus …

read more
via Google
Denise H
Denise H

The massage was good. I could hear peopl walking in the halls and that was a buy disturbing.

via Google
Julie Handschin
Julie Handschin

Great massage!! Great customer service!!

via Google
Tiffany Theone
Tiffany Theone

Brianna and Susan was amazing my husband and I had a wonderful couple deep tissue massage

via Google
Yvonna Burgess
Yvonna Burgess

I absolutely love this place. Very positive and calming vibe. The staff is really nice overall but my LMT Katherine is amazing! I love my experience with her as i feel very relaxed and taken care of during my session! Definitely recommend!

via Google
Gold Star Logistics
Gold Star Logistics

Amazing experience. We had a copies massage and we will be going back for sure.

via Google
Deanna Pieniaszek
Deanna Pieniaszek

My boyfriend and I had a wonderful experience with a couple’s massage. Both technicians were very professional and very good. We will definitely be back.

via Google
B More
B More

Brianna is excellent!! She is professional, knowledgeable and skilled. Thank you

Response from business owner

Thank you so much for letting us know you enjoyed your massage with Brianna! We look forward to seeing you again.

via Google
Yvonne Holland
Yvonne Holland

Wow… I received a wonderful deep tissue massage from Brianna today. I walked in with tight stressed muscles and walked out relaxed and loose. The atmosphere of the establishment was cozy and comforting and the staff was friendly and …

read more
Response from business owner

Thank you Yvonne for the feedback. We are happy to hear you enjoyed your massage with Brianna.

via Google
Barshana Woods
Barshana Woods

Took my mom for her birthday. We got a couples massage. Added on 2 hot stones. We both enjoyed it. Easy to make appointments online or via phone. Very nice spa. Massage Therapist are friendly, professional and, took the initiative to get to…

read more
via Google
Joy Tarver
Joy Tarver

The Upper Hand provides quality services with care and sensitivity to each customer's need and preferences. I have enjoyed each visit from arrival to check out.

via Google
Chalise Simmons
Chalise Simmons

Clean and Friendly… my massage was AMAZING!!! I will recommend & return SOON!!!🌻

via Google
Denise Ridgeway
Denise Ridgeway

Great customer service .very clean facility , the prices of the various services offered us affordable.my Masseuse was class (A) in her skills

Only one regret, I like seeing only white sheets no colored ones .

via Google
Tina White
Tina White

Enjoyed my massage on last Monday. Susan was very professional and she listened well to my trouble areas. I felt refreshed afterwards. I will return again.

Response from business owner

Always nice to hear that our massage therapists are doing a great job! Thank you for the 5 stars.

via Google
Lluvia L
Lluvia L

I made an appointment for the couples 90 min deep tissue massage for my parents anniversary. It was my dads first time so I was a bit nervous whether he would like it or not. However, after the session ended they both were extremely happy …

read more
via Google
Jaimee Swift
Jaimee Swift

The best massage I've ever had! Brianna is AMAZING! I cannot wait until my next appointment!

Response from business owner

We are very happy to hear you enjoyed your massage with Brianna. Thank you so much for sharing

via Google
nstarks70
nstarks70

The staff here is amazing and I love that it is very small, quaint and personal with plenty of free parking.

Julianna and Gina are both great and it was super easy to book my appointments through the Mindbody app.

Also, prices are …

read more
Response from business owner

Thank you so much Nora. We try to have a good selection of polish colors. Our preferred brand is OPI. The Spring collection is coming out so it should be in the next time you visit. It looks like some fun new colors!

via Google
karl Withak
karl Withak

Went in and got a facial with Phylliss, she was great.

Definitely coming back again.

Response from business owner

Thank you Karl. It was a pleasure taking care of you.

via Google
jerece billings
jerece billings

One of the best deep tissue massages by Daniel that I've ever had!! Very serene and very peaceful place will definitely be a return customer!!!!

Response from business owner

Thank you so much for letting us know that you enjoyed your massage!

via Google
Surayyah
Surayyah

Booked the Spa-cation package for my birthday and was extremely pleased with my decision. The entire staff was nice and professional, the establishment is very clean. It was a very relaxing experience, and for 5 and a half hours worth of …

read more
Response from business owner

We are so glad that you enjoyed your day with us! Thank you for sharing.

via Google
Angela Taylor
Angela Taylor

This was a gift from my husband for Valentines Day and it was a wonderful surprise. I was fortunate to have Katherine and she did an amazing job. I had the Swedish massage for a full hour and it was just what the doctor ordered. I left …

read more
via Google
Dacie Lawrence
Dacie Lawrence

Nice atmosphere and great customer services. The massages are so tense but with such an immense relaxation. Don’t hesitate to book with this spa.

via Google
Selena Kimble
Selena Kimble

So Zen….. I love the experience! Alexis is awesome and so was everyone else!!! I will definitely go again and check out their many services I can’t wait!!!

via Google
Marjorie Fisher
Marjorie Fisher

First time visit. Awesome experience. Friendly staff. Hidden gem in Conyers. Suzanne was great, very patient and professional. Already scheduled my next appointment 😊

via Google
Juanita Pearce
Juanita Pearce

My experience today 2/4/22 was wonderful with Brianna. It was so good that I have already booked my next appointment. All of the staff members were warm and welcoming.

The review below is from 2019 but the same great experience.

My …

read more
Response from business owner

Your are so welcome! Thank you for the 5 star review. We love hearing from our guests and can't wait to see you again!

via Google
Jamie Quincy
Jamie Quincy

One of the most relaxing spas I have been to. Every member of the staff is very friendly and listens to what you want or need to get out of your service. I have a whole spa day booked soon and I cannot wait to relax in their calming …

read more
via Google
Nlovebutler
Nlovebutler

This is a great place to help you feel better! The staff is very friendly, caring and professional! I have great specials too! I highly recommend this place. Thank you Kathryn for an awesome relaxing massage. You are the best! Glad I come …

read more
Response from business owner

Thank you Nancy! It's always a pleasure taking care of you. In addition to our specials each month, don't forget about our loyalty plan, too.

via Google
Matthew J. Hough
Matthew J. Hough

Ashley is great, professional, thorough. She listens to you and then concentrates on those areas. Will definitely go back!

via Google
All Events Management Group
All Events Management Group

This place is AHHH-MAZING!!!

My husband and I have a relationship podcast, "A Monogamous Crush" Follow us on Instagram @amcpodcast.

Hubby gifted me a certificate to this location Christmas 2020. With COVID, I just got a chance to cash in…

read more
via Google
Tiara White
Tiara White

Awesome place to go! Brianna was great and everybody was so polite!

via Google
Tiara White
Tiara White

I had the mommy to be massage and it was life it self, Much needed! My Massage therapist name was Brianna and the massage was so good I went to sleep 😴. Everything about the place was calm and relaxing . It smells so good and was soooo …

read more
via Google
Dawona Hough
Dawona Hough

Awesome massages by Alexis and Ashley. I had a stiff neck and shoulder and Alexis knew exactly what to do to relieve the pain and increase my range of motion. My husband had a great massage by Ashley. These ladies were very professional and…

read more
via Google
Rebecca Bratton
Rebecca Bratton

Love Ashley, my massage therapist, I’ve been coming to her for about 6 months now!

🌟🌟🌟🌟🌟 5 Stars!

Had facials/derma planing session w/Phyllis, great as well!

Clean, professional & everyone on staff is friendly & kind!

Response from business owner

Thank you so much❤️

via Facebook
Dwarrenee Hughes
Dwarrenee Hughes

It's quaint and quiet. A place where you can enjoy your spa day and truly leave the outside world behind. Ashley gave a stellar rated massage and the facility has such a calm, home like feel to it.

via Google
Keaerra Giles
Keaerra Giles

Hands down Ashley Clark is a Beast if I could give them 10 Stars I would the Environment is everything

via Google
Angela Whitmire
Angela Whitmire

Brianna is amazing! One of my resolutions for 2022 is to take better care of myself, and massage helps with my back pain & headaches.

via Google
Olusayo Okusaga
Olusayo Okusaga

Loved my massage, I wish my foot detox was in a private room, otherwise. Great service and care.

via Google
Ratasha Giles
Ratasha Giles

My experience was beyond expectations, I will definitely be going back & telling others about this great company.

via Google
Britbrat0711 Gaming
Britbrat0711 Gaming

The staff was so sweet and did a great job on our nail. The place was very clean. 10/10 would go again.

via Google
Tracey Owens
Tracey Owens

My daughter and I went for a Girls Day In kind of spa experience over the holidays, and left feeling like princesses!!!

The facial was amazing, the massage and reflexology services were superb, the scrub and shower experience was great; …

read more
via Google
Kathy Porter
Kathy Porter

This spa never disappoints. The place is always clean and everyone there is professional. I always feel great after services there too.

Response from business owner

Always wonderful to hear that we continue to meet your expectations! Thank you.

via Google
Pat Roling
Pat Roling

Friendly staff and great massage!

Response from business owner

We always appreciate your choosing our spa! Thank you Pat.

via Google
Mrs. Nikki “Nikki” Morton
Mrs. Nikki “Nikki” Morton

I really like Ms. Kim. She is the best when it comes to manicures and pedicures! I definitely recommend their services to everyone. It's friendly and clean environment. I will be booking more appointments in the future. 😃😄☺💜

Response from business owner

We appreciate hearing from you about your experience at our spa. Thank you for letting us know you enjoyed your services!

via Google
Que Ame
Que Ame

Katherine S. was Amazing! I had the Swedish CBD full body massage. I will definitely be returning!

Response from business owner

Glad to hear you enjoyed your massage with Katherine! Thank you.

via Google
Nicole Randall
Nicole Randall

Katherine is amazing, the atmosphere and ambiance was so relaxing!!!

Response from business owner

Thank you Nicole! So glad you enjoyed your visit with us.

via Google
Lowrey Scarbrough
Lowrey Scarbrough

Been going to Upper Hand for years. Fabulous massage by Ashley. Always friendly, professional staff who take special care of their clients.

Response from business owner

Thank you so much Lowrey for your patronage and support of our spa. We appreciate you so much! Glad you enjoyed your massage with Ashley.

via Google
Asia Howard
Asia Howard

This was my first time getting a massage and a facial and I can guarantee it won’t be my last. I booked an appointment for me and my mom for my birthday and the Upper Hand Day Spa exceeded my expectations! Ashley was absolutely amazing and …

read more
Response from business owner

We are so happy to know you enjoyed your massage with Ashley! Thank you for letting us know.

via Google
Gina Toulon
Gina Toulon

Katherine gave a great massage. Can’t wait to go back!

Response from business owner

Thanks Gina for the feedback. We appreciate you!

via Google
Latisha Briggs
Latisha Briggs

Called and they where able to get me an my daughter in same day for the ionic foot bath. Gina was amazing and told us all about what the colors meant. Will definitely be going back.

Response from business owner

Thank you Latisha for letting us hear from you about your visit. We appreciate it!

via Google
Marisa D
Marisa D

Alexus was fantastic! She focused on my back and shoulders which is was I requested and I felt so relaxed after. I definitely recommend booking her.

Response from business owner

Thanks so much Marisa. Glad you enjoyed your massage!

via Google
Brittany Parris
Brittany Parris

Professional and great job! I felt very comfortable here.

Response from business owner

Thank you so much Brittany!

via Google
Adrienne Kelly
Adrienne Kelly

Ashtin was phenomenal on Reiki massage. It is obvious that she is passionate about what she does.

Response from business owner

We are so happy to hear that you enjoyed your Reiki session and yes, your are right, Astin is very passionate about what she does, when it comes to her Reiki work. Thank you for sharing!

via Google
Brenda Smith
Brenda Smith

I am addicted to the Sticks and Stones Massage with Ashley. I have had many styles before and this is the most relaxing and invigorating treatment I have ever had. The hot stones relax my muscles. The sticks stretch them and smooth out the …

read more
Response from business owner

Thank you so much Brenda, for letting us know that you love the Sticks and Stones massage, with Ashley! We appreciate you so much and are glad that you have made us your spa home.

via Google
Siana Smith
Siana Smith

I got the 60 min massage and ear candle waxing service and bought a singing bowl. I loved it here! I definitely will be coming back

Response from business owner

It was such a pleasure taking care of you. We look forward to seeing you again!

via Google
Astin Shrader
Astin Shrader

I treated myself to a full spa day so I could feel and look amazing for my graduation. I came in feeling like I had been carrying so much weight and stress around, and I left feeling like a beautiful noodle. I went for the sauna first to …

read more
Response from business owner

Thank you Astin for sharing with everyone about your vist with us. So good to hear that you enjoyed your spa day! More people should try and make time for themselves to help de-stress and unwind. Our infrared sauna is the perfect compliment to our massages and we are so glad you decided to add that to your day. See you again soon!

via Google
Candida Williams
Candida Williams

This was my first all day spa experience and I must say that I enjoyed every bit of it from start to finish. Ashley did an excellent job on my body scrub as well as massage. She paid close attention to the problem areas in which I informed …

read more
Response from business owner

We are so happy that you enjoyed your spa-cation experience! It's one of our most requested packages. We want everyone to be able to relax and unwind, so any time you come for a visit if you are ever too hot or too cold, just let us know so we can adjust accordingly. Everyone has different needs and we always want you to be comfortable. Thank you so much for sharing with us, how you liked your services.

via Google
Krissy Baker
Krissy Baker

Ashley was amazing very knowledgeable and gentle. I will definitely booking her again. The nail tech was amazing as well great manicure and pedicure work.

Response from business owner

We are always happy to hear from our guests. We are pleased to hear that you enjoyed your massage and nail services.

via Google
Rebecca Bratton
Rebecca Bratton

I highly recommend Ashley! I’ve had many masseuse’s and she is hands down the best I’ve experienced! Professional, able to work on what’s needed and explain to me as the client what muscle groups are affected etc… I recently moved to this …

read more
Response from business owner

This is what we love to hear from our guests! Thank you so much for sharing your experience .

via Google
Rorie Real
Rorie Real

I enjoyed all of my services. Everyone was really nice and the facility is quaint, but nice and clean. Lunch was light and good. The music/atmosphere and aromatherapy was great.

Response from business owner

Very nice to hear Rorie. Thank you for sharing your experience.

via Google
Bradley Young
Bradley Young

Booked my wife a Swedish massage here and it was an easy and pleasant experience!

Response from business owner

Good to hear Bradley. Thank you so much!

via Google
Erika Lyons
Erika Lyons

My experience was amazing. My massage therapist, Alexus was professional made me feel comfortable and safe. She allowed me to relax while also gaining insight on the quality of skin and how to keep mine hydrated. She pinned pointed areas of…

read more
Response from business owner

Thank you so much Erika, for sharing your experience, here at The Upper Hand. We appreciate it so much! Looking forward to seeing you again.

via Google
Carolita Hill
Carolita Hill

I catered to my man for his birthday. This was our first couples massage and it was absolutely amazing. She put my man to sleep😀 that’s the only time another woman can put my man to sleep with my permission. Both of them was super and we …

read more
Response from business owner

Thank you Carolina for your kind, sweet words of praise. We appreciate you both and are glad to hear that this is your new spa home!

via Google
Lady Hinata Ishi
Lady Hinata Ishi

Alexis got all of my pain out!!!! Im going to be a regular now

Response from business owner

That's wonderful! Thank you.

via Google
Bri Reid
Bri Reid

My husband and I went for a couples massage yesterday and we enjoyed every minute. Ashley and Brianna was so professional, we will be back. I’ll definitely be back next month 🙂

Response from business owner

Awesome Bri! Glad you both enjoyed your massages.

via Google
Mindi Rugg
Mindi Rugg

I am pregnant with my first child, and going to see Ashley for prenantal massages has been one of my favorite things about this pregnancy. She is so wonderful at what she does, from making sure you are comfortable and safely positioned, to …

read more
Response from business owner

Congratulations on your impending bundle of joy! We are so happy that we are able to help you relax and feel good during your pregnancy.

via Google
dolls hair
dolls hair

Alexus has magic in her hands! She gives wonderful massages! 👍

Response from business owner

Thank you so much for letting us know you enjoyed your massage!

via Google
Angie vonDickersohn
Angie vonDickersohn

We did the infared sauna. Phyillis is very knowledgeable and sweet.

My only "complaint " is that there were no towels to dry off with after the session. We also had to ask for the mini towels that are used to cool down with. There were none…

read more
Response from business owner

Thank you for visiting our spa and trying our Infrared Sauna. We apologize for not having any chilled wash clothes in the mini fridge for you after your session. We try to keep it stocked at all times, but since the weather has cooled off, our sauna activity has increased and it slipped past us. We do provide two, complimentary, dry towels per guest, for them to use during their time in the sauna, to catch perspiration and two chilled wash clothes per guest, for afterwards. We look forward to seeing you again.

via Google
Lawrence Bell
Lawrence Bell

Great service, very professional

Response from business owner

Thank you so much Lawrence. We thank you for your patronage and hope to see you again soon!

via Google
Lilly Clopton
Lilly Clopton

The LMT, Alexus, was great. She hit all the knots and worked my muscles. Thought I was awake thru the massage except when I heard myself snore, but she told me I slept through the entire session. That’s a GOOD MASSAGE.

Response from business owner

Good for you! So many of our guests fall asleep during their massage or facial. It's a nice added extra benefit that comes with taking time for yourself. Thanks for sharing.

via Google
TheLibrarian
TheLibrarian

As for Gina, she listens to what you want to achieve with your manicure and hands.

Response from business owner

Yes she does! Thank you for this awesome review. See you again soon.

via Google
Alyssa Tepfenhart
Alyssa Tepfenhart

Great service! Felt so refreshed after the Himalayan stone massage with Ashley!

Response from business owner

Always good to hear! Thanks Alyssa.

via Google
Mike Shores
Mike Shores

My massage therapist, Brianna Brown was PHENOMENAL…an excellent ‘touch’ and she paid attention to my problem areas…I’d HIGHLY recommend her!

Response from business owner

Thank you Mike! So glad to know we met your expectations. We appreciate you.

via Google
Sharlene Thomas
Sharlene Thomas

This was my first time going to The Upper Hand Day Spa and my experience was GREAT!! The place was very clean, welcoming & I loved the atmosphere. My masseuse was Alexus and she was very professional, friendly & nice. I would definitely …

read more
Response from business owner

Thank you Sharlene, for letting us know you enjoyed your visit. We appreciate it and look forward to seeing you again soon!

via Google
Bonnie Roberts
Bonnie Roberts

Katherine made my poor, aching, pregnant body feel happy again ♡

Response from business owner

That's what we love to hear. Thank you so much for letting us know we are doing a good job.

via Google